At a Glance
- Tasks: Coordinate driver and vehicle movements while ensuring safe and efficient transport operations.
- Company: Join Kinetic, the largest bus operator in Australia and New Zealand.
- Benefits: Enjoy a balanced nightshift schedule with full training provided.
- Other info: Be part of a diverse team committed to zero-emission technology and community investment.
- Why this job: Make a real impact in transport operations while developing valuable skills.
- Qualifications: MR Driver’s Licence required; experience in logistics or operations is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Kinetic is seeking a proactive Operations Controller (Nightshift) to support live transport operations. In this role, you’ll coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services. We welcome candidates from a range of backgrounds whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, or operations coordination. If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services.
Roster: 8:6 (days) Enjoy a balanced schedule working Wednesday to Wednesday. First 7 days 17:00 - 05:00 (Wednesday - Tuesday), and a half shift handover 17:00 - 23:30 on your final day (Wednesday).
What You’ll Do
- Support daily operational activities, including service delivery, compliance monitoring, driver liaison, rostering, and reporting.
- Work closely with senior leaders to help implement business plans and strategic objectives for the site.
- Assist in the coordination and execution of school runs, route services, special events, and charter operations.
- Build and maintain strong working relationships with internal teams and external stakeholders, with a focus on high-quality service and performance.
- Manage daily staff resource allocations, including maintaining driver rosters via Coach Manager.
- Support cost‑effective staffing strategies in collaboration with management.
What You’ll Bring
- Previous experience in transport, logistics, or operations is desirable but not essential; full training will be provided.
- Minimum MR (Medium Rigid) Driver’s Licence is required.
- A current PTD (Passenger Transport Driver) accreditation and Working with Children Check, or the willingness to obtain them.
- Current First Aid Certificate is preferred, or willingness to obtain.
- Strong planning and organisational skills, with the ability to work under pressure and meet deadlines.
- A strong customer service focus and excellent communication skills.
- Intermediate computer literacy, with the ability to navigate integrated software systems (experience with TIMS is highly regarded).
About us
Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7,300 people and fleet of over 4,900 buses. As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero‑emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
Equal Opportunity
Kinetic is proud to be an Equal Opportunity Employer and our people represent the community we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
Operations Controller (Nightshift) in High Wycombe employer: Kinetic
Kinetic is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that our team members are well-equipped to excel in their roles. Our commitment to sustainability and community engagement, combined with a balanced work schedule, makes Kinetic a rewarding place to build a meaningful career in transport operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Controller (Nightshift) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics sectors, especially those who work at Kinetic. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the unexpected! Since the role involves responding to incidents, practice staying calm under pressure. Think of scenarios you might face and how you'd handle them – this will help you shine during interviews.
✨Tip Number 3
Show off your communication skills! Whether it’s in interviews or networking, make sure you express your thoughts clearly. This is key in operations coordination, so let your personality and clarity come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Controller (Nightshift) in High Wycombe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background fits with the Operations Controller role, so don’t be shy about showcasing your strengths!
Showcase Your Communication Skills:Since clear communication is key in this role, use your application to demonstrate your ability to convey information effectively. Whether it’s through your writing style or examples of past experiences, let us know you can keep everyone in the loop!
Highlight Your Problem-Solving Abilities:We’re looking for someone who can stay calm under pressure and make sound decisions. Share specific examples in your application where you’ve successfully navigated challenges or made quick decisions in a fast-paced environment.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kinetic
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Controller role. Familiarise yourself with the key responsibilities like coordinating driver movements and managing incidents. This will help you demonstrate how your skills align with what Kinetic is looking for.
✨Showcase Your Calmness Under Pressure
Since this role involves making quick decisions in real-time, prepare examples from your past experiences where you successfully handled stressful situations. Whether it’s from logistics or emergency services, highlight how you maintained composure and made effective choices.
✨Communicate Clearly and Confidently
Effective communication is crucial in this position. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to liaise with drivers and stakeholders.
✨Demonstrate Your Customer Service Focus
Kinetic values high-quality service, so be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to meet customer needs, as this will resonate well with their commitment to service excellence.
