Senior Tech Support Lead β€” People & Tech Coach in Milton Keynes

Senior Tech Support Lead β€” People & Tech Coach in Milton Keynes

Milton Keynes Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
Kinetic Software

At a Glance

  • Tasks: Lead and develop a team of Senior Support Analysts and 3rd Line Developers.
  • Company: Kinetic Software, a leader in customer support solutions.
  • Benefits: Enhanced pension contributions, wellbeing days, and performance bonuses.
  • Other info: Join a dynamic environment with opportunities for growth and innovation.
  • Why this job: Make a real impact by leading a talented tech support team.
  • Qualifications: 7+ years in technical roles and 2+ years in people management.

The predicted salary is between 50000 - 70000 Β£ per year.

Kinetic Software is seeking a Team Lead to manage and develop Senior Support Analysts and 3rd Line Developers in Milton Keynes. You will provide technical leadership, manage performance issues, and contribute to strategic initiatives within the customer support organization.

The ideal candidate will have:

  • 7+ years in technical roles
  • 2+ years of people management experience
  • Strong problem-solving and communication skills

Perks include enhanced pension contributions, dedicated wellbeing days, and performance-related bonuses.

Senior Tech Support Lead β€” People & Tech Coach in Milton Keynes employer: Kinetic Software

Kinetic is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the higher education sector. With a strong focus on employee growth and development, we offer comprehensive training programs and leadership opportunities, ensuring that our team members thrive in their careers. Located in a vibrant area, our office provides a dynamic environment that encourages creativity and teamwork, making it an ideal place for professionals eager to contribute to meaningful projects.

Kinetic Software

Contact Details:

Kinetic Software Recruitment Team

We think you need these skills to ace Senior Tech Support Lead β€” People & Tech Coach in Milton Keynes

Technical Leadership
Performance Management
People Management
Problem-Solving Skills
Communication Skills
Customer Support
Strategic Initiatives