Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch 2nd line support for cloud-based platforms and troubleshoot technical issues.
- Company: Leading software solutions provider in Milton Keynes with a positive work culture.
- Benefits: Enjoy numerous benefits and a supportive work environment.
- Why this job: Join a dynamic team and enhance customer experience with your SQL expertise.
- Qualifications: 3–5 years of SaaS support experience and strong SQL skills required.
- Other info: Collaborate with various teams to solve complex challenges and grow your career.
A leading software solutions provider in Milton Keynes seeks a Technical Support Analyst to provide high-quality 2nd line application and technical support for cloud-based platforms. The role requires strong SQL skills, technical troubleshooting abilities, and a customer-focused approach. The ideal candidate will have 3–5 years of experience in a SaaS support role, collaborating closely with various teams to resolve complex issues and enhance customer experience. A positive work culture with numerous benefits awaits successful applicants. #J-18808-Ljbffr
Contact Detail:
Kinetic Software Recruiting Team
Some tips for your application 🫡
Show Off Your SQL Skills: Make sure to highlight your SQL expertise in your application. We want to see how you've used SQL in past roles, especially in troubleshooting and resolving issues. Don't hold back on those technical details!
Customer Focus is Key: Since this role is all about providing top-notch support, let us know about your customer service experience. Share examples of how you've gone the extra mile to help customers and improve their experience with SaaS products.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's necessary. Make it easy for us to see why you're a great fit for the role without wading through fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!