Integration & Support Developer 58044

Integration & Support Developer 58044

Department: KxWelcome

Employment Type: Permanent – Full Time

Location: Shropshire

Compensation: £45,000 – £50,000 / year

Description

Hybrid – 1/2 days in the office, 3/4 days working from home

About Kinetic

Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible.

Fast forward 25 years, and we are now the technology partner of choice to the worlds\’ leading universities, colleges and accommodation providers. We are ranked #1 on the APUC framework for student accommodation management, conferencing and events management, and multifunctional management systems. Our big hairy audacious goal (BHAG) is to achieve £50m net revenue by 2032 and for every person in a university to experience a Kinetic product.

We supply mission-critical software for over 350 customers worldwide, and we are trusted partners to over 80% of universities in the UK!

Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry.

What will I be bringing to life in this role?

We’re looking for a technically skilled Integration & Support Developer to join our multi-disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably.

You’ll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. You’ll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals.

• Design, develop, and maintain integrations, imports and exports
• Write clear specifications for Integration work for mutual sign off
• Collaborate with internal stakeholders to understand integration requirements and deliver scalable solutions.
• Contribute to the evolution of our integration strategy and tooling.
• Provide 3rd line support for complex issues, including root cause analysis, performance tuning, and bug fixing.
• Triage and escalate issues to the development team where appropriate.
• Document integration processes and support resolutions to build internal knowledge.
• Support the onboarding of new clients and the rollout of new features.
• Participate in a support rota covering UK and CST hours.

What will I need to hit the ground running?

• Strong experience with SQL and relational databases.
• Proficiency in PowerShell scripting and API integration (REST/JSON).
• Experience with modern front-end frameworks (e.g., Angular, React).
• Solid understanding of C#, Angular and Razor in a production environment.
• Experience integrating with enterprise systems (e.g., student records, finance, access control).
• Proven ability to troubleshoot and resolve complex technical issues.
• Strong communication skills and customer-facing experience.
• Ability to work independently and collaboratively in a hybrid team.

What extras will make me thrive?

At Kinetic, we believe work should come with rewards that make a real difference. Here’s just a taste of what you can expect when you join us:

• 25 days holiday (plus bank holidays) – with extra days the longer you’re with us
• Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
• Enhanced pension contributions to support your future
• Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
• Salary sacrifice schemes for electric vehicles and cycle-to-work
• 24/7 access to our Employee Assistance Programme for confidential advice and support
• A full annual health check to keep you at your best
• A flexible benefits platform – from life assurance and learning opportunities to retail discounts and cinema tickets
• A genuine people-first culture where your growth and wellbeing come first
• Performance-related bonus scheme to reward your contribution
• Regular socials – from team get-togethers to all-company celebrations, with each department owning a budget for their events
• The opportunity to attend group conferences, away days and learning forums both in the UK and abroad – network with other talent

We’ve created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.