Warehouse Despatch Supervisor. in Wrexham

Warehouse Despatch Supervisor

Location: Wrexham (LL13)

Salary: Competitive

Hours of Work: Tuesday to Saturday between 08.00 - 17.00. (Mon to Fri) 07.00 - 16.00 (Sat). These hours/days may change depending on holidays, sickness and order velocity.

Key Responsibilities

• Oversee the daily running of the despatch department, ensuring all orders are processed accurately and on time
• Lead, motivate, support, and develop a team of warehouse operatives to achieve operational targets
• Monitor workflow, productivity, and KPIs, implementing improvements where required
• Ensure customer SLA requirements are consistently met and exceeded
• Plan and allocate labour resources effectively in line with workload and business needs
• Manage staff training, inductions, performance, and ongoing development
• Maintain high standards of health & safety, housekeeping, quality, and compliance across the operation
• Investigate and resolve operational issues to minimise disruption and improve efficiency
• Work closely with the Warehouse Manager to support continuous improvement initiatives and departmental objectives
• Monitor stock movements, replenishment activities, and inventory accuracy within the despatch area
• Conduct regular audits, spot checks, and performance reviews to maintain operational standards
• Act as a key holder and ensure the site is secured when required

Requirements

• Previous supervisory experience within a warehouse, logistics, or distribution environment
• Strong leadership and people management skills
• Excellent communication and organisational abilities
• Good IT skills, including experience using warehouse systems and Microsoft Office
• Ability to work under pressure, prioritise workloads, and meet deadlines
• Strong understanding of warehouse operations, health & safety, and performance management

We are looking for a varied role within a successful and growing business, and would love to hear from you.

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