At a Glance
- Tasks: Support sales teams by managing customer orders and building strong relationships with suppliers.
- Company: A friendly, family-oriented business with a strong market presence.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and hybrid working options.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Join a growing team and make a real impact in a supportive environment.
- Qualifications: Experience in sales support or administration, excellent communication skills, and attention to detail.
The predicted salary is between 22000 - 26000 £ per year.
Clifton, Bristol (hybrid available after probation) £26,000 - £30,000 plus annual profit share bonus Mon - Fri, 9am - 5pm
Overview: Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Sales Support Coordinator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships.
Duties for the Sales Support Coordinator will involve:
- Responding to incoming customer sales enquiries and general enquiries - via telephone / email
- Providing pricing, product availability, order updates and samples as requested.
- Process customer and supplier purchase orders
- Coordinate delivery of materials
- To manage the open orders / deliveries
- To liaise with supplier and logistics partners
- Reporting to the sales team / business
- To attend on an ad-hoc basis customer and supplier visits
- Handle invoice queries and credit requests
- To provide back up and support to other sales support coordinators
- Working with key contacts at main suppliers to ensure order book is up to date
- Coordinating hospitality, travel and accommodation requirements for regional events and functions
- Front of house cover for internal and external office meetings
- Update and maintain the customer and supplier database
- Any other duty deemed necessary by the management team to assist in
Essential Experience for the Sales Support Coordinator:
- Previous relevant experience in a similar support role i.e order processing, logistics, sales admin, sales support etc
- Knowledge and understanding of the sales order and purchase process
- Good administration, organisation, and time management skills
- Well-developed telephone call handling skills
- Excellent communication and writing skills
- Excellent numeracy skills
- Ability to work accurately and quickly with attention to detail
- Ability to work under pressure and make correct decisions
- Excellent computer skills – Microsoft Office and CRM systems
- Managing resources effectively
- Team player, excellent interpersonal skills, and the ability to work well with others
- Must reside within a commutable distance from the office
Further Details:
- 35 hour working week, Monday - Friday 9-5
- 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time
- Annual company bonus scheme
Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
Sales Support Coordinator employer: Kinetic Office Recruitment
Join a well-established and growing business in West Leeds as a Stock and Operations Coordinator, where you will enjoy a supportive work culture that values employee development and offers hybrid working options after probation. With competitive salaries, an annual bonus scheme, and generous holiday allowances, this role provides a meaningful opportunity to enhance your career in stock management and operations while being part of a friendly team dedicated to excellence.
Contact Details:
Kinetic Office Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and ethos. This will help you connect with the interviewers and show that you’re genuinely interested in being part of their friendly family business.
✨Tip Number 2
Practice your communication skills! Since the role involves handling customer enquiries and liaising with suppliers, it’s crucial to demonstrate your excellent communication abilities. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and prioritise effectively. You could even share examples from your previous roles where you successfully juggled various responsibilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can help you stand out from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Coordinator role. Highlight your relevant experience in order processing, logistics, and sales admin. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly family business. Share specific examples of how you've built strong relationships with customers and suppliers in the past.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your excellent writing skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Kinetic Office Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Coordinator role. Familiarise yourself with the key responsibilities like handling customer enquiries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and suppliers, be prepared to showcase your excellent communication skills. Practice answering common questions clearly and concisely, and think of examples where you've successfully handled customer queries or built strong relationships in previous roles.
✨Demonstrate Your Organisational Skills
The Sales Support Coordinator needs to juggle multiple tasks, so highlight your organisational abilities during the interview. Share specific examples of how you've managed your time effectively in past roles, especially when under pressure. This will reassure them that you can handle the demands of the job.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the sales team faces. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
