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- Tasks: Manage customer accounts, quote prices, and follow up on leads in a dynamic sales environment.
- Company: Join a customer-focused company known for building strong relationships and delivering exceptional service.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive team culture.
- Why this job: This role offers growth potential, a fast-paced atmosphere, and the chance to make a real impact.
- Qualifications: Confident communicators with a proactive attitude and a willingness to learn are encouraged to apply.
- Other info: Work hours are Monday to Thursday 8:15am-5pm and Friday 8:15am-4pm.
The predicted salary is between 22400 - 31200 £ per year.
A fantastic opportunity has arisen for an Internal Sales Account Manager based just outside Nottingham City Centre.
The company ethos is very much about delivering a responsive, unrivalled service to their customers, many of whom have stayed loyal to them for a number of years due to their ability to establish and maintain strong relationships. They like to offer a more personal service than many of their blue-chip competitors and as such dedicate their time in building relationships.
Our client would like to see applicants who are confident, proactive, commercially aware and someone who enjoys working in a very busy, fast-paced environment.
The position will be within their internal sales team, where the successful candidate will be required to establish and develop relationships with pre-quote and post-quote customers through telephone and email contact. This person will need to be enthusiastic and have a desire to succeed; each day will bring both challenges and opportunities.
You will be an account manager for existing business to ensure accounts are being nurtured and any opportunities for growth explored. You will also be responsible for targeting new business, contacting lapsed accounts, and will work closely with the external salesperson to drive the business forward.
Key Duties:
- Quoting customers (email and phone)
- Costings
- Following up quotes / leads
- Account management of existing customers
- Administration
- Taking orders and sales order processing
- Some elements of purchasing - which will involve negotiating with suppliers
- Promotional calls / emails to customers (no cold calling)
- Contacting lapsed accounts to re-gain business (phone and email)
Essential Criteria:
- Quick thinking and happy to work in a fast-paced environment
- Good commercial acumen
- Excellent communication skills
- Ability to build rapport with customers
- Accurate data entry for the sales order processing
- Confident / cheerful personality
- Driven
- Willing and keen to learn
Other:
Hours: 8.15am – 5pm Monday to Thursday and 8.15am – 4pm Fridays
Please note that due to a high volume of applications across all our adverts, unfortunately we are only able to respond to those who have been shortlisted. If you haven’t had a response within 48 hrs (not including weekends), please assume you have been unsuccessful.
Internal Sales Account Manager employer: Kinetic Office Recruitment
Contact Detail:
Kinetic Office Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Manager
✨Tip Number 1
Familiarise yourself with the company’s ethos and values. Since they pride themselves on building strong relationships with customers, be prepared to discuss how you can contribute to this personal service during your interview.
✨Tip Number 2
Brush up on your communication skills. As the role involves a lot of telephone and email contact, practice articulating your thoughts clearly and confidently to ensure you can build rapport with potential clients.
✨Tip Number 3
Showcase your commercial awareness. Be ready to discuss market trends or insights that could impact the business, as this will demonstrate your proactive approach and understanding of the sales environment.
✨Tip Number 4
Prepare examples of how you've successfully managed accounts or nurtured customer relationships in the past. This will help illustrate your ability to thrive in a fast-paced environment and your drive to succeed.
We think you need these skills to ace Internal Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise your ability to build relationships and your commercial awareness, as these are key traits the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed accounts or built customer relationships in the past.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers, both over the phone and via email.
Show Your Proactivity: In your application, illustrate instances where you took the initiative in previous roles, whether it was following up on leads or exploring new business opportunities. This aligns with the company's desire for a proactive candidate.
How to prepare for a job interview at Kinetic Office Recruitment
✨Show Your Enthusiasm
As an Internal Sales Account Manager, your enthusiasm is key. Make sure to express your passion for sales and customer relationships during the interview. Share examples of how you've successfully built rapport with clients in the past.
✨Demonstrate Commercial Awareness
The company values candidates who are commercially aware. Prepare to discuss market trends or recent developments in the industry that could impact their business. This shows you understand the bigger picture and can contribute to their success.
✨Highlight Your Communication Skills
Excellent communication is essential for this role. Be ready to showcase your ability to communicate effectively over the phone and via email. You might even want to role-play a scenario where you follow up on a quote to demonstrate your skills.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a busy environment, think of examples from your past experiences where you thrived under pressure. Discuss how you prioritise tasks and manage your time effectively to meet deadlines.
