Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support multinational contracts from enquiry to order, ensuring smooth communication across teams.
- Company: Join a family-owned global trader with a strong reputation and a supportive work culture.
- Benefits: Enjoy hybrid working, profit-related pay, pension plans, and subsidised meals and parking.
- Why this job: Be part of a team that values your input and fosters long-term career growth.
- Qualifications: Sales support experience, attention to detail, strong communication skills, and IT competence required.
- Other info: Flexible core hours, Monday to Friday, with opportunities for personal development.
About them: My client is a well-established, global trader operating from a multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career.
The role: They are looking for a Contracts Account Manager to join their team. The role is to provide a full sales support service for the multinational contract enquiries and orders; from initial enquiry, to quotation, follow-up and managing confirmed orders. Providing feedback to the Contract Department Team Leader to help further develop the systems and procedures required for this sector by the company. Effectively communicating with the wider business in particular the Purchasing, Design, Sales and Credit Control teams.
Key Duties for the Contracts Account Manager:
- Provide a first point of contact for the multinational contract enquiries, liaising with all company offices, agents, and distributors
- Ensure key information is acquired prior to quotation and necessary checks undertaken
- Liaise with Contract Department Team Leader, Purchasing and Credit Control to check special pricing, delivery schedules and payments terms
- Accurately inserting quotes onto the system, ensuring all data fields are completed
- Communicate all details of the quote to the customer / distributor, liaising with the relevant Export Sales Administrator if translation is required
- Ensure agents are kept up to date with any on-going projects involving their market
- Liaise with the Sales Team to keep them up to date
- Pro-active follow up of quotations on the system
- Administer and service confirmed contract orders
- Arrange despatch of contract orders, liaising with the relevant Export Sales Administrator to ensure necessary Export documentation is complete.
- Review the monthly commission report
- Assist with the training of overseas office colleagues with regards contract procedures
- Develop an understanding of the regulations and requirements in their worldwide contract sales market.
- Develop an understanding of cross border VAT to be able to identify transactions where VAT could be zero rated.
- Develop an understanding of the contractual terms imposed by some purchase orders and help minimise risk to the company.
- Provide regular feedback to the Contract Department Team Leader with regards systems and processes
Person Specification for the Contracts Account Manager:
- High level Sales Support experience (Sales Admin, Quotes, Costings, Project Management, Customer Service, Distribution, Export etc)
- Have meticulous attention to detail
- Commercial awareness
- IT competent
- Excellent planning and prioritising skills and the ability to respond to time frames and deadlines
- Be highly organised in managing own workload
- Able to adapt to change at short notice
- Proactive and detail orientated with a flexible attitude
- Strong communication skills both written and verbal
- Approachable and friendly
- A problem solver and multitasker
- Enjoys working as part of a wider team
- Ability to perform under pressure and work using own initiative
Other Information:
- The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this.
- The company offers a number of benefits such as Hybrid working, Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.
Contracts Account Manager employer: Kinetic Office Recruitment
Contact Detail:
Kinetic Office Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Account Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they are a family-owned business, showcasing your alignment with their solid values during any conversations can help you stand out as a candidate who fits well within their team.
✨Tip Number 2
Brush up on your knowledge of sales support processes, especially in relation to multinational contracts. Being able to discuss specific examples of how you've successfully managed similar tasks will demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss your experience with cross-border VAT and contractual terms. Understanding these areas is crucial for the role, so being able to articulate your knowledge will show that you're ready to tackle the challenges of the position.
✨Tip Number 4
Highlight your communication skills and ability to work within a team. Since the role involves liaising with various departments, demonstrating your collaborative approach and problem-solving abilities will be key to landing the job.
We think you need these skills to ace Contracts Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, project management, and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your meticulous attention to detail and strong communication skills. Mention specific examples of how you've successfully managed contracts or supported sales teams in the past.
Highlight Relevant Skills: In your application, emphasise your IT competence, planning and prioritising skills, and ability to adapt to change. These are crucial for the Contracts Account Manager role.
Showcase Teamwork and Problem-Solving Abilities: Include examples in your application that demonstrate your ability to work as part of a team and solve problems under pressure. This will align with the company's values and the role's requirements.
How to prepare for a job interview at Kinetic Office Recruitment
✨Showcase Your Sales Support Experience
Make sure to highlight your previous experience in sales support roles. Discuss specific examples where you managed quotes, customer service, or project management, as this will demonstrate your capability to handle the responsibilities of a Contracts Account Manager.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, be prepared to discuss how you ensure accuracy in your work. You might want to share examples of how you've successfully managed data entry or followed up on quotations without missing any details.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively liaised with different teams or clients in the past.
✨Be Prepared for Problem-Solving Scenarios
The role requires a proactive approach to problem-solving. Think of instances where you've had to adapt quickly to changes or resolve issues under pressure, and be ready to discuss these during the interview.
