At a Glance
- Tasks: Engage with gaming communities and manage social media channels for Kinetic Games.
- Company: Join a fast-growing games studio with a passion for player engagement.
- Benefits: Enjoy flexible working, team lunches, and a comprehensive reward package.
- Other info: Remote work with occasional travel to Southampton for meetings.
- Why this job: Be the voice of the studio and shape player experiences in the gaming world.
- Qualifications: Experience in community management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the role: We're looking for a passionate and proactive Community Manager to help strengthen the relationship between our players, creators and the teams behind our games. Working across both Kinetic Games and Kinetic Publishing, you'll play a key role in managing our social media channels, engaging with our communities, and helping shape how we communicate with players throughout the lifecycle of our titles. You'll create engaging content, monitor community sentiment, and work closely with development teams to ensure player feedback is understood and represented internally.
Your responsibilities will include:
- Managing day-to-day activity across Kinetic Games' and Kinetic Publishing's social media channels.
- Building, nurturing and engaging our player communities across platforms including Discord, Reddit, Steam, TikTok, X, Instagram, Facebook, YouTube and other relevant channels.
- Creating and scheduling engaging social media content that aligns with marketing campaigns, game updates and community initiatives.
- Acting as the voice of the studio by communicating with players in a friendly, authentic and professional manner.
- Monitoring community sentiment, identifying trends and player feedback, and sharing actionable insights with internal stakeholders.
- Supporting marketing campaigns, announcements, game launches and live service communications across both Kinetic Games and publishing partners.
- Working closely with developers to understand upcoming features, updates and priorities, helping translate complex information into player-friendly messaging.
- Collaborating with designers, artists, video editors and external agencies to produce engaging social and community content.
- Helping manage relationships with external agencies and ensuring deliverables are completed to a high standard.
- Supporting community events including livestreams, AMAs, creator initiatives and Discord activities where appropriate.
- Assisting with crisis communications and helping ensure messaging remains clear, timely and consistent during sensitive situations.
- Monitoring social media performance and community engagement metrics, using insights to continually improve content and strategy.
- Staying up to date with social media trends, emerging platforms and best practices within the games industry.
Requirements:
- Experience in a Community Manager, Social Media Manager or similar role, ideally within the games industry.
- Strong understanding of community management across Discord, Reddit, Steam and major social media platforms.
- Excellent written communication skills with the ability to adapt tone for different audiences and platforms.
- Experience creating engaging social media content and working with content calendars.
- Strong organisational skills with the ability to manage multiple priorities across different projects.
- Comfortable collaborating with cross-functional teams including developers, artists, producers and marketers.
- Experience working with, coordinating or managing external agencies or creative partners.
- Ability to analyse community feedback and social performance data to inform future activity.
- Passion for video games and a genuine understanding of gaming communities and online culture.
- A proactive, collaborative mindset with excellent attention to detail.
Nice To Haves:
- Experience working on live service games and supporting ongoing player communities.
- Familiarity with social media management and analytics tools such as Sprout Social, Hootsuite, Buffer or similar platforms.
- Experience using Discord moderation tools and community management platforms.
- Experience working with moderation and admin teams on community-driven channels such as Discord and Reddit.
- Basic image editing or video editing skills using tools such as Photoshop, Premiere Pro or Canva.
- Experience supporting influencer or creator campaigns.
- Understanding of community health metrics, sentiment analysis and reporting.
- Experience working with international communities and localised content.
- Knowledge of current trends across gaming, streaming and creator ecosystems.
Benefits & Perks:
- Comprehensive Reward Package
- Enhanced Employer Match Pension Scheme
- Annual Bonus
- Weekly Free Team Lunches
- Regular Social Events
- Hybrid & Flextime Working
- Access to Southampton Football Club Tickets - subject to availability and sponsor allocation
- Relocation Package (within the UK only)
- Electric Vehicle Car Scheme
- Employee of the Month Vouchers
- Personal Wellbeing Allowance
- Recruitment Referral Scheme
- Training & Development Budget
- Training & Career Development
- Vitality Health Insurance
- Aviva Life Insurance
- 30 days Holiday in Total
- Christmas Studio Shutdown
Community Manager in Southampton employer: Kinetic Games
Kinetic Games is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture where creativity and collaboration thrive. As a Junior Unity Programmer, you'll not only contribute to the development of our acclaimed game Phasmophobia but also benefit from generous holidays and unique perks like access to football tickets, all while being part of a supportive team that prioritises your growth and learning in the gaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager in Southampton
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Kinetic Games and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Kinetic Games are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Kinetic Games on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Kinetic Games. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Community Manager in Southampton
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Kinetic Games. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Kinetic Games:Show us that you’ve done your homework! In your application, briefly mention what you admire about Kinetic Games’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Kinetic Games
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Kinetic Games will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Kinetic Games, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
