Information Technology Manager

We’re an independent games studio best known for creating Phasmophobia, enjoyed by millions of players worldwide. Our team is passionate, creative, and collaborative and we’re looking for someone equally enthusiastic about games to join our growing team.

We’re a small, friendly team that values creativity, openness, and personal growth. Whether you’re helping various departments or talking about your favourite horror game, you’ll be part of a supportive environment where passion and curiosity are celebrated. You’ll be joining a small but ambitious team where your ideas are valued, your growth is supported, and your development truly matters.

We are looking for an experienced, organised and collaborative IT Manager to join Kinetic Games and support the technical and equipment needs of a growing studio. As IT Manager, reporting to the Head of Operations, you will own the planning, acquisition, set up and maintenance of our systems and equipment.

Comfortable with a wide range of technical requirements, and with a ‘can-do’ approach and a servant leadership mindset, you will work to ensure that all teams both in and outside of development have everything they need to do the best work, taking responsibility for the processes and execution of whatever is needed across the company. You will be adept at planning and systems as well as hands-on work, and your day-to-day is likely to regularly vary, so being a positive influence on getting things done is key. An able communicator, you’ll be able to relate the needs and trends of all things IT to key stakeholders on a regular basis, both verbally and in writing.

This role is on-site, based in the Southampton area.

Responsibilities:

• Plan, implement and maintain a tracking system for all IT work including a ticket system to support SLA levels.
• Assist with office move and infrastructure planning.
• Assign access to accounts using Okta or other SSO service.
• Own technical equipment acquisition process, driving competitive pricing and efficient pipelines.
• Set up and maintain networks and equipment across the studio.
• Be an agent of continuous improvement, evaluating, recommending and implementing process and practical innovation in how we work within your area of expertise.
• Own the IT budget, working with our Head of Finance.

Requirements:

• Strong interpersonal and technical skills.
• Confident communicator both in writing and verbally.
• Familiarity with the use and administration of Okta/SSO service.
• Expert administration experience of Microsoft 365.
• Strong installation, imaging and repair skills across a wide range of hardware.
• Extensive hardware and software troubleshooting knowledge.
• Experience of managing IT budgets.
• Deep network, router and connectivity experience.
• Established links and contacts within hardware and software.
• Experience in the set up and maintenance of console dev kits.
• Minimum of 3 years' experience within a similar role.

Beneficial Additional Skills:

• An understanding of the game development cycle.
• AV experience.

Benefits:

• Weekly free team lunches – good food, great company!
• Regular social events – we love bringing our teams together!
• Hybrid & flexible working options.
• Flextime – because life doesn’t always fit 9–5.
• Opportunities to travel to amazing industry events like GDC, Gamescom, TwitchCon (EU & US), EGX & Develop:Brighton.
• Relocation package to help you settle in.
• Employee of the Month vouchers.
• Training & Development Budget – invest in your growth with courses, conferences & learning resources.
• 30 days holiday, including your birthday and a dedicated wellbeing day.
• Christmas studio shutdown – enjoy the holidays, on us!