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For Companies At a Glance
- Tasks: Drive tech improvements and enhance customer experiences across multiple sites.
- Company: Dynamic consumer services business with a focus on innovation.
- Benefits: Competitive salary, company car, and excellent benefits package.
- Other info: Opportunity for genuine ownership and career growth in a collaborative setting.
- Why this job: Make a real impact by shaping technology use in a fast-paced environment.
- Qualifications: Curiosity about tech, experience in product management or customer-focused roles.
The predicted salary is between 45000 - 45000 £ per year.
We’re partnering with a major multi-site consumer services business to appoint a Product Manager focused on improving technology, customer experience and operational performance across a national estate.
You’ll be responsible for identifying opportunities to improve how technology supports both internal teams and customers - from digital journeys and operational tooling through to AI-enabled solutions and continuous improvement initiatives. The business operates in a fast-paced, multi-site environment where customer experience, operational efficiency and offering best-in-class solutions are all business-critical. This is not a desk-based product role. You’ll spend significant time in operational environments, speaking with stakeholders, identifying pain points, testing new ideas and helping turn innovation into scalable, commercially valuable solutions.
What you’ll be doing:
- Building strong relationships with stakeholders through regular site visits and proactive technology reviews
- Identifying opportunities to improve customer journeys, operational efficiency and technology experiences
- Researching emerging technology trends and AI-enabled tools, assessing practical use cases across the business
- Running pilots and proof-of-concepts within live operational environments
- Measuring impact, gathering feedback and supporting the rollout of successful solutions
- Working closely with operational teams and external technology partners to deliver practical, high-impact outcomes
- Management and prioritisation of product roadmaps and improvement initiatives
- Representing the business at industry and technology events, bringing new ideas and insight back into the organisation
What we’re looking for:
We’re looking for someone naturally curious about emerging technologies, commercially aware and practical in their approach. You may have recently started your journey in Product or Digital Product Management, or perhaps developed product, roadmap and delivery skills within an operational, technology or customer-focused role. You will ideally have owned product roadmap and managed and prioritised activities, balancing business needs, operational priorities and potential value/ROI. Experience supporting or driving product initiatives to delivery - pilots, rollouts or continuous improvement activity within operational or customer-facing environments. Able to assess opportunities, challenge ideas and focus on solutions that are practical, scalable and commercially valuable. We’re particularly interested in people who have worked in fast-paced, customer-focused or multi-site environments such as retail, consumer services, hospitality, leisure, transport or similar sectors. Most importantly, we’re looking for someone proactive, confident communicating with different audiences and happy spending time in operational environments understanding challenges first-hand.
Why join?
You’ll have genuine ownership, visibility and influence, with the freedom to explore new ideas, challenge existing ways of working and help deliver meaningful operational and customer impact at scale. This is an opportunity to help shape how a large, customer-focused organisation evolves its use of technology across frontline operations.
Apply now for immediate CV review - recruiter interviews scheduled next week.
Product Manager employer: Kinetech
Contact Detail:
Kinetech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Get out there and network! Attend industry events, meetups, or even casual coffee chats with people in the field. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Don’t just apply online; reach out directly to hiring managers or team leads on LinkedIn. A personal touch can make you stand out from the crowd and show your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and challenges. Bring ideas to the table about how you could improve their technology or customer experience – it shows initiative!
✨Tip Number 4
Follow up after interviews with a thank-you note that highlights a key point from your conversation. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight any relevant projects or roles where you've improved technology or customer experience, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about product management and how your background fits our needs. Share specific examples of how you've tackled challenges in fast-paced environments, as we love a proactive approach!
Showcase Your Curiosity: We’re looking for someone who’s naturally curious about emerging technologies. In your application, mention any recent trends or tools you’ve explored and how they could apply to our business. This will show us your enthusiasm and forward-thinking mindset.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes tracking your application super easy for both of us.
How to prepare for a job interview at Kinetech
✨Know Your Tech Trends
Make sure you’re up to speed with the latest technology trends and AI tools relevant to the role. Research how these innovations can enhance customer journeys and operational efficiency, as this will show your proactive approach and curiosity during the interview.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Highlight any experiences where you’ve identified pain points and implemented solutions, as this aligns perfectly with the responsibilities of a Product Manager.
✨Be Ready for Practical Scenarios
Expect to discuss real-world scenarios where you’ve had to assess opportunities or challenge ideas. Think about specific instances where you’ve run pilots or proof-of-concepts, and be ready to explain the outcomes and learnings from those experiences.
✨Demonstrate Your Customer Focus
Emphasise your understanding of customer needs and how you’ve previously improved customer experiences. Be prepared to discuss how you would approach enhancing technology experiences in a fast-paced, multi-site environment, as this is crucial for the role.