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For Companies At a Glance
- Tasks: Drive tech improvements and enhance customer experiences across multiple sites.
- Company: Dynamic consumer services business with a focus on innovation.
- Benefits: Competitive salary, company car, hybrid work, and excellent perks.
- Other info: Opportunity for growth and influence in a fast-paced environment.
- Why this job: Make a real impact by shaping technology use in a large organisation.
- Qualifications: Curiosity about tech, experience in product management or customer-focused roles.
The predicted salary is between 45000 - 45000 £ per year.
We’re partnering with a major multi-site consumer services business to appoint a Product Manager focused on improving technology, customer experience and operational performance across a national estate. You’ll be responsible for identifying opportunities to improve how technology supports both internal teams and customers - from digital journeys and operational tooling through to AI-enabled solutions and continuous improvement initiatives.
The business operates in a fast-paced, multi-site environment where customer experience, operational efficiency and offering best-in-class solutions are all business-critical. This is not a desk-based product role. You’ll spend significant time in operational environments, speaking with stakeholders, identifying pain points, testing new ideas and helping turn innovation into scalable, commercially valuable solutions.
What you’ll be doing:
- Building strong relationships with stakeholders through regular site visits and proactive technology reviews
- Identifying opportunities to improve customer journeys, operational efficiency and technology experiences
- Researching emerging technology trends and AI-enabled tools, assessing practical use cases across the business
- Running pilots and proof-of-concepts within live operational environments
- Measuring impact, gathering feedback and supporting the rollout of successful solutions
- Working closely with operational teams and external technology partners to deliver practical, high-impact outcomes
- Management and prioritisation of product roadmaps and improvement initiatives
- Representing the business at industry and technology events, bringing new ideas and insight back into the organisation
What we’re looking for:
We’re looking for someone naturally curious about emerging technologies, commercially aware and practical in their approach. You may have recently started your journey in Product or Digital Product Management, or perhaps developed product, roadmap and delivery skills within an operational, technology or customer-focused role. You will ideally have owned product roadmap and managed and prioritised activities, balancing business needs, operational priorities and potential value/ROI.
Experience supporting or driving product initiatives to delivery - pilots, rollouts or continuous improvement activity within operational or customer-facing environments. Able to assess opportunities, challenge ideas and focus on solutions that are practical, scalable and commercially valuable. We’re particularly interested in people who have worked in fast-paced, customer-focused or multi-site environments such as retail, consumer services, hospitality, leisure, transport or similar sectors.
Most importantly, we’re looking for someone proactive, confident communicating with different audiences and happy spending time in operational environments understanding challenges first-hand.
Why join?
You’ll have genuine ownership, visibility and influence, with the freedom to explore new ideas, challenge existing ways of working and help deliver meaningful operational and customer impact at scale. This is an opportunity to help shape how a large, customer-focused organisation evolves its use of technology across frontline operations.
Apply now for immediate CV review.
Product Manager employer: Kinetech
Contact Detail:
Kinetech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Get out there and network! Attend industry events, meetups, or even casual coffee chats with folks in the product management space. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Don’t just sit back and wait for job offers to come to you. Be proactive! Reach out to companies you admire, share your ideas on how you could improve their products, and show them what you can bring to the table.
✨Tip Number 3
When you land an interview, focus on storytelling. Share specific examples of how you've tackled challenges in previous roles, especially those that relate to improving customer experiences or operational efficiency.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining us!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight any experience you have in improving technology and customer journeys, as this is key for us.
Showcase Your Curiosity: We love candidates who are naturally curious about emerging technologies. In your application, mention any relevant projects or experiences where you've explored new tech trends or AI solutions.
Be Proactive in Your Approach: Demonstrate your proactive nature by sharing examples of how you've identified opportunities for improvement in past roles. We want to see how you’ve turned ideas into actionable outcomes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Kinetech
✨Know Your Tech Trends
Make sure you’re up to speed with the latest technology trends and AI tools relevant to the role. Research how these innovations can enhance customer journeys and operational efficiency, and be ready to discuss practical applications during your interview.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Highlight your experience in gathering feedback and turning insights into actionable improvements, as this is crucial for a Product Manager in a multi-site environment.
✨Demonstrate Your Curiosity
Exhibit your natural curiosity about emerging technologies by asking insightful questions during the interview. This shows that you’re proactive and genuinely interested in how technology can solve real-world problems within the business.
✨Be Ready for Real-World Scenarios
Expect to discuss how you would approach specific challenges in operational environments. Prepare to share your thoughts on running pilots or proof-of-concepts, and how you would measure their impact and gather feedback for successful rollouts.