Kinetech in Essex is seeking a Senior Technical Support Analyst to lead on complex incidents, mentor the team, and bridge the gap between the Service Desk and Infrastructure. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement.
You’ll provide technical leadership for complex incidents, support and coach junior analysts, and remain hands-on
#J-18808-Ljbffr
Senior IT Support Analyst - Lead, Automate & Mentor in Essex employer: Kinetech
Kinetech is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in our East London/Essex offices. We prioritise employee growth through hands-on leadership opportunities and encourage innovation in our data engineering practices, making it a rewarding environment for those looking to advance their careers while contributing to cutting-edge projects.
