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For Companies At a Glance
- Tasks: Drive tech improvements and enhance customer experiences across multiple sites.
- Company: Dynamic consumer services business with a focus on innovation.
- Benefits: Competitive salary, company car, hybrid work, and excellent perks.
- Other info: Opportunity for growth and influence in a fast-paced environment.
- Why this job: Make a real impact by shaping technology use in a large organisation.
- Qualifications: Curiosity about tech, experience in product management or customer-focused roles.
The predicted salary is between 45000 - 45000 £ per year.
We’re partnering with a major multi-site consumer services business to appoint a Product Manager focused on improving technology, customer experience and operational performance across a national estate.
You’ll be responsible for identifying opportunities to improve how technology supports both internal teams and customers - from digital journeys and operational tooling through to AI-enabled solutions and continuous improvement initiatives. The business operates in a fast-paced, multi-site environment where customer experience, operational efficiency and offering best-in-class solutions are all business-critical. This is not a desk-based product role. You’ll spend significant time in operational environments, speaking with stakeholders, identifying pain points, testing new ideas and helping turn innovation into scalable, commercially valuable solutions.
What you’ll be doing:
- Building strong relationships with stakeholders through regular site visits and proactive technology reviews
- Identifying opportunities to improve customer journeys, operational efficiency and technology experiences
- Researching emerging technology trends and AI-enabled tools, assessing practical use cases across the business
- Running pilots and proof-of-concepts within live operational environments
- Measuring impact, gathering feedback and supporting the rollout of successful solutions
- Working closely with operational teams and external technology partners to deliver practical, high-impact outcomes
- Management and prioritisation of product roadmaps and improvement initiatives
- Representing the business at industry and technology events, bringing new ideas and insight back into the organisation
What we’re looking for:
We’re looking for someone naturally curious about emerging technologies, commercially aware and practical in their approach. You may have recently started your journey in Product or Digital Product Management, or perhaps developed product, roadmap and delivery skills within an operational, technology or customer-focused role. You will ideally have owned product roadmap and managed and prioritised activities, balancing business needs, operational priorities and potential value/ROI. Experience supporting or driving product initiatives to delivery - pilots, rollouts or continuous improvement activity within operational or customer-facing environments. Able to assess opportunities, challenge ideas and focus on solutions that are practical, scalable and commercially valuable. We’re particularly interested in people who have worked in fast-paced, customer-focused or multi-site environments such as retail, consumer services, hospitality, leisure, transport or similar sectors. Most importantly, we’re looking for someone proactive, confident communicating with different audiences and happy spending time in operational environments understanding challenges first-hand.
Why join?
You’ll have genuine ownership, visibility and influence, with the freedom to explore new ideas, challenge existing ways of working and help deliver meaningful operational and customer impact at scale. This is an opportunity to help shape how a large, customer-focused organisation evolves its use of technology across frontline operations.
Apply now for immediate CV review.
Product Manager in City of London employer: Kinetech
Contact Detail:
Kinetech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in City of London
✨Tip Number 1
Get out there and network! Attend industry events, meetups, or even casual coffee chats with folks in the product management space. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Don’t just sit back and wait for job offers to come to you. Be proactive! Reach out to companies you admire, like us at StudySmarter, and express your interest. A little initiative goes a long way.
✨Tip Number 3
Showcase your skills in real-time! If you’ve got ideas for improving processes or customer experiences, create a mini-project or presentation. This hands-on approach can really impress potential employers.
✨Tip Number 4
Finally, don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out from the crowd.
We think you need these skills to ace Product Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight any relevant projects or roles where you've improved technology or customer experience, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about product management and how your background fits our needs. Share specific examples of how you've tackled challenges in fast-paced environments.
Showcase Your Curiosity: We love candidates who are naturally curious about emerging technologies. Mention any recent trends or tools you've researched and how they could apply to our business. This shows us you're proactive and engaged!
Apply Through Our Website: For the best chance of getting noticed, make sure you apply through our website. It helps us keep track of applications and ensures you’re considered for the role quickly!
How to prepare for a job interview at Kinetech
✨Know Your Tech Trends
Make sure you’re up to speed with the latest technology trends and AI tools relevant to the role. Research how these innovations can enhance customer journeys and operational efficiency, and be ready to discuss practical use cases during your interview.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Highlight your experience in conducting site visits and gathering feedback, as this will demonstrate your proactive approach and ability to understand operational challenges.
✨Be Ready to Discuss Pilots and Proof-of-Concepts
Think of specific instances where you’ve run pilots or proof-of-concepts in live environments. Be prepared to explain the impact of these initiatives, how you measured success, and what feedback you gathered to support rollouts.
✨Demonstrate Your Curiosity
Show your natural curiosity about emerging technologies by asking insightful questions during the interview. This not only reflects your interest in the role but also your proactive mindset, which is crucial for a Product Manager in a fast-paced environment.