Business Change Management Lead

Business Change Lead – Complex Transformation Programme Hybrid – Manchester (2 days per week or 1 week per month), with occasional travel to London & other UK sites as the Programme progresses. We’re hiring a Business Change Lead for a pivotal role in a major global transformation programme, for a sizable retail business. This senior and influential role will lead the UK change effort as part of a global transformation of legacy technology across ERP and other associated applications used by a large number of business users. The UK will be the first market to go live—so you’ll be at the forefront of change, shaping how technology enables thousands of frontline employees across business operations. You’ll play a key role in winning hearts and minds—from senior stakeholders to business operations — ensuring adoption, readiness, and lasting impact. Own and deliver the change management strategy across the UK programme. Design and execute communication, training, and support plans. Senior-level experience leading business change in a complex, global, fast-moving environment. Experience leading change where large numbers of operational business users will be impacted (retail / hospitality / supply chain / manufacturing etc). Strong stakeholder management and influencing skills, able to operate at all levels and have credibility with the SLT and Board. Familiarity with ERP transformation (SAP / Oracle or similar) at some point in your career, combined with very business user oriented products with high numbers of users, would be very desirable. Please apply today for immediate CV review. Please see our website for how we handle your data.