2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk in Brentwood

2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk in Brentwood

Brentwood Temporary 32000 - 32000 € / year (est.) No home office possible
Kinetech

At a Glance

  • Tasks: Provide 2nd and 3rd line support for bespoke applications and manage incidents.
  • Company: Join Kinetech, a dynamic company in Brentwood with a focus on innovation.
  • Benefits: Earn up to Β£32,000 with competitive salary and benefits.
  • Other info: Immediate interviews available; apply now to kickstart your career!
  • Why this job: Make a real difference by supporting unique applications and enhancing user experience.
  • Qualifications: Experience in application support, solid SQL skills, and strong communication abilities.

The predicted salary is between 32000 - 32000 € per year.

Kinetech is seeking an Application Support Analyst on a 6-month fixed-term contract in Brentwood. The role involves providing 2nd and 3rd line support for bespoke applications, managing incidents, and maintaining documentation.

Candidates should have experience in application support with solid SQL skills and good communication abilities.

This position offers a competitive salary of up to Β£32,000 with benefits. Interviews are planned immediately, so applications are encouraged.

2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk in Brentwood employer: Kinetech

Kinetech is an excellent employer that values its employees by fostering a collaborative work culture and providing ample opportunities for professional growth. Located in Brentwood, the company offers a competitive salary alongside benefits, ensuring that team members feel supported and appreciated while working on innovative application solutions.

Kinetech

Contact Detail:

Kinetech Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land 2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk in Brentwood

✨Tip Number 1

Get your networking game on! Reach out to folks in the industry, especially those who work at Kinetech or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Brush up on your SQL skills before the interview. We all know how important they are for this role, so being able to demonstrate your knowledge will definitely give you an edge. Maybe even prepare a few examples of how you've used SQL in past roles.

✨Tip Number 3

Practice your communication skills! Since this role involves managing incidents and supporting users, being able to explain technical issues in simple terms is key. Try doing mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates like you, so make sure you stand out!

We think you need these skills to ace 2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk in Brentwood

Application Support
2nd Line Support
3rd Line Support
Incident Management
Documentation Management
SQL Skills
Communication Skills

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your experience in application support, especially with 2nd and 3rd line roles. We want to see your SQL skills shine, so don’t forget to mention any relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality and passion for the role. Explain why you’re interested in working with us at Kinetech and how your skills align with the job description.

Show Off Your Communication Skills:Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated in past roles.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Kinetech

✨Know Your SQL Inside Out

Since the role requires solid SQL skills, make sure you brush up on your SQL knowledge. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding how they apply to application support will give you a real edge.

✨Familiarise Yourself with Bespoke Applications

Research the types of bespoke applications that Kinetech might be using. Understanding their functionality and common issues can help you demonstrate your proactive approach during the interview. If possible, try to find out what specific applications they support and think about how you would handle typical incidents.

✨Show Off Your Communication Skills

As an Application Support Analyst, good communication is key. Prepare examples of how you've effectively communicated with users or team members in the past. Think about times when you had to explain complex technical issues in simple terms – this will show your ability to bridge the gap between tech and non-tech folks.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of incidents you might encounter, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.