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- Tasks: Provide 2nd/3rd line support for critical applications and troubleshoot issues.
- Company: Join a dynamic IT Service Desk in Brentwood with a collaborative atmosphere.
- Benefits: Competitive salary up to £32,000, benefits, and onsite work four days a week.
- Other info: Immediate interviews available; apply now for a quick CV review.
- Why this job: Make a real impact by ensuring business-critical applications run smoothly.
- Qualifications: Experience in application support and basic SQL skills required.
The predicted salary is between 32000 - 32000 £ per year.
6-Month Fixed-Term Contract (Potential Extension)
Salary to £32,000 + Benefits | Onsite Working 4 days per week | Brentwood
We're recruiting for an Application Support Analyst to join a busy IT Service Desk, delivering 2nd and 3rd line support across a range of business-critical applications. You'll support primarily bespoke systems, taking ownership of incidents, resolving issues, and ensuring applications remain stable and reliable.
- Provide 2nd/3rd line support for business applications
- Troubleshoot application and data issues (including SQL)
- Support user access, onboarding/offboarding
- Support releases and user testing
- Experience in application support (2nd line or above)
- Basic SQL skills
- Experience supporting bespoke/in-house systems
- Microsoft platforms or Dynamics exposure
- ITIL awareness
- Experience with APIs or web applications
- Hands-on role supporting critical systems
Competitive salary and benefits. Interviews are planned immediately (May 26). Please apply today for an immediate CV review. Please see our website for details on how we handle your data.
Application Support Analyst - Software, SQL in Brentwood employer: Kinetech Recruitment
Contact Detail:
Kinetech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Software, SQL in Brentwood
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with application support, brush up on your SQL and problem-solving techniques. Be ready to discuss how you've resolved issues in the past.
✨Tip Number 3
Prepare some questions for your interviewer. Asking about the team dynamics or the specific applications you'll be supporting shows that you're engaged and thinking ahead about how you can contribute.
✨Tip Number 4
Don't forget to apply through our website! It streamlines the process and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Application Support Analyst - Software, SQL in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, especially with bespoke systems and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality!
Showcase Your Problem-Solving Skills: Since this role involves troubleshooting and resolving issues, include examples of how you've tackled similar challenges in the past. We want to know how you think on your feet and keep applications running smoothly!
Apply Through Our Website: Don’t forget to apply through our website for a quick CV review! It’s the best way to ensure your application gets into the right hands. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Kinetech Recruitment
✨Know Your SQL Basics
Since the role requires basic SQL skills, brush up on your SQL knowledge before the interview. Be prepared to discuss how you've used SQL in past roles and maybe even solve a simple query on the spot.
✨Familiarise Yourself with Bespoke Systems
Understand what bespoke systems are and think of examples from your experience. Be ready to explain how you’ve supported or troubleshot similar systems, as this will show your relevance to the role.
✨Demonstrate ITIL Awareness
Since ITIL awareness is mentioned, make sure you can talk about ITIL principles and how they apply to application support. Share any experiences where you’ve implemented these practices to improve service delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific incidents you've handled in the past, especially those involving user access or application issues, and be ready to walk the interviewer through your thought process.