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- Tasks: Provide 2nd and 3rd line support for critical business applications.
- Company: Join a dynamic IT Service Desk in Brentwood.
- Benefits: Competitive salary, benefits, and onsite work four days a week.
- Other info: Immediate interviews available; apply now for a quick CV review.
- Why this job: Make a real impact by ensuring application stability and reliability.
- Qualifications: Experience in application support and basic SQL skills required.
The predicted salary is between 32000 - 32000 £ per year.
6-Month Fixed-Term Contract (Potential Extension)
Salary to £32,000 + Benefits | Onsite Working 4 days per week | Brentwood
We're recruiting for an Application Support Analyst to join a busy IT Service Desk, delivering 2nd and 3rd line support across a range of business-critical applications. You'll support primarily bespoke systems, taking ownership of incidents, resolving issues, and ensuring applications remain stable and reliable.
- Provide 2nd/3rd line support for business applications
- Troubleshoot application and data issues (including SQL)
- Support user access, onboarding/offboarding
- Support releases and user testing
- Experience in application support (2nd line or above)
- Basic SQL skills
- Experience supporting bespoke/in-house systems
- Microsoft platforms or Dynamics exposure
- ITIL awareness
- Experience with APIs or web applications
- Hands-on role supporting critical systems
Competitive salary and benefits. Interviews are planned immediately (May 26). Please apply today for an immediate CV review.
Please see our website for details on how we handle your data.
Application Support Analyst / IT Application Analyst in Brentwood employer: Kinetech Recruitment
Contact Detail:
Kinetech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst / IT Application Analyst in Brentwood
✨Tip Number 1
Get to know the company before your interview! Research their culture, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to application support. Think about scenarios where you've resolved issues or improved processes. We want you to be ready to showcase your skills and experience confidently!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about the team dynamics or upcoming projects shows that you’re engaged and eager to contribute. Plus, it helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website for a smoother process! It ensures your application gets the attention it deserves and allows us to handle your data securely. Plus, we’re always on the lookout for great talent like you!
We think you need these skills to ace Application Support Analyst / IT Application Analyst in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, especially with bespoke systems. We want to see how your skills match the job description, so don’t be shy about showcasing your 2nd and 3rd line support experience!
Show Off Your SQL Skills: Since basic SQL skills are a must-have, include any relevant projects or experiences where you've used SQL. We love seeing practical examples of how you’ve tackled data issues in the past!
Highlight ITIL Awareness: If you have any knowledge of ITIL practices, make sure to mention it! It shows us that you understand the importance of structured processes in application support, which is super valuable for this role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you get an immediate CV review. Don’t miss out on this opportunity!
How to prepare for a job interview at Kinetech Recruitment
✨Know Your Applications
Familiarise yourself with the specific applications you'll be supporting. Research the bespoke systems mentioned in the job description and understand their functionalities. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Brush Up on SQL Skills
Since basic SQL skills are required, make sure you can confidently discuss SQL queries and troubleshooting. Practise writing simple queries and understanding how to manipulate data. This will help you stand out as a candidate who can hit the ground running.
✨Understand ITIL Principles
Having an awareness of ITIL is crucial for this role. Brush up on ITIL concepts and how they apply to application support. Be ready to discuss how you’ve used these principles in past roles to improve service delivery and incident management.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about past experiences where you've resolved application issues or supported users. Prepare specific examples that highlight your problem-solving skills and ability to work under pressure.