Senior Technical Support Analyst – Lead, Mentor & Automate IT in Essex

Senior Technical Support Analyst – Lead, Mentor & Automate IT in Essex

Essex Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and mentor a team while resolving complex IT incidents and automating processes.
  • Company: KINETECH RECRUITMENT LTD, a dynamic IT company in Brentwood.
  • Benefits: Salary up to Β£36,000, four-day work week, and excellent benefits.
  • Other info: Join a collaborative team with opportunities for professional growth.
  • Why this job: Make a real impact by improving IT processes and mentoring your colleagues.
  • Qualifications: Experience in technical support and a passion for mentoring others.

The predicted salary is between 45000 - 55000 Β£ per year.

KINETECH RECRUITMENT LTD in Brentwood is seeking a Senior Technical Support Analyst (3rd Line) to join an internal IT team, bridging Service Desk and Infrastructure.

This hands-on role focuses on Microsoft 365, Intune, Autopilot and mentoring colleagues while driving improvements.

You'll lead complex incidents, contribute to projects, automate processes and develop the knowledge base, with a four-day-per-week office-based arrangement and a salary up to Β£36,000 plus excellent benefits.

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Senior Technical Support Analyst – Lead, Mentor & Automate IT in Essex employer: KINETECH RECRUITMENT LTD

KINETECH RECRUITMENT LTD is an excellent employer for those looking to advance their finance careers in a dynamic and supportive environment. With a focus on collaboration and professional growth, employees benefit from hands-on experience with industry leaders and access to cutting-edge finance technologies. The remote role in Greater London allows for flexibility while being part of a rapidly expanding team dedicated to fostering long-term career development.

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Contact Details:

KINETECH RECRUITMENT LTD Recruitment Team

We think you need these skills to ace Senior Technical Support Analyst – Lead, Mentor & Automate IT in Essex

Microsoft 365
Intune
Autopilot
Incident Management
Mentoring
Process Automation
Knowledge Base Development