Biddable Account Manager in London

Reporting line: Biddable Account Director

Location: This role is based in London. It is required that all employees work 3x days a week in the office and 2 days WHF (there may be a requirement that you might need to come in more than 3x per week if we have client meetings etc).

This role is a pivotal part of the DTC performance media team at the Clients location and is responsible for overseeing the activation and implementation of strategy across Search, Social channels. Working alongside their peers in trading and the Media agency delivering channel management services.

Key Responsibilities

• Tactical and strategic knowledge of how search, social, app and video platforms work.
• Day-to-day management, reporting and optimisation of client media across our UK team but covering clients that run Europe wide too.
• In depth DR performance knowledge is necessity as main client uses a trading model to optimise their media.
• There will be robust targets and prior experience of working with data and analytic teams is a must, advantageous to have Adobe Analytics experience and happy to investigate and propose commercial opportunities based on data.
• Build relationships with key media owners and publishers to push them towards a learning framework for clients.
• Oversee, support and develop junior team members in line with core capabilities and client requests.
• Diligent and precise when preparing client performance review presentations.
• Organisation and communication is paramount as you will need to keep clients and account team updated on the status of all activities.
• Be able to manage and prioritize assigned tasks understanding the importance behind projects or asking for clarification.
• An absolute wizard in Excel, data turns you on and you talk in numbers.

Excellence in Client Service

• Effectively manage client expectations.
• Understand individual client needs (including and beyond specific projects) so you can help them be successful in their roles; ensure clients have the necessary information and materials they need to do their jobs well.
• Work to develop a solid understanding of the client’s business, with emphasis on your area of responsibility.
• Positively represent Mediahub at all times.
• At Mediahub we like to position technology as an innovation so any prior experience with scripts, algorithms or AI is extremely useful.
• Use your personal passion and creativity to help develop intelligent, innovative effective ideas and process improvements for your clients.
• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we’re in; establish a presence in the agency; have a voice in meetings.
• Work with an attitude of ‘it’s up to me to make it happen’.

Desired Skills & Experience

• Extensive experience in Paid Social.
• Be an excellent communicator in all forms.
• Be organised and have exceptional attention to detail.
• Manage up where necessary.
• Ensure that work is delivered with the highest level of quality and integrity.
• Develop positive relationships that reflect true partnership in achieving the goals of the client business.
• Be reliable; be someone the client can trust; have integrity.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal‑opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

THE PERKS

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work.

• Flexi–leave, with 25 days annual leave to be taken as the minimum.
• In addition to your holiday entitlement, the office usually closes between Christmas & New Year.
• Free breakfast and free lunch.
• Early finish Fridays.
• Core Hours (Mon-Thurs, flexible start/finish times).
• Electric vehicle salary sacrifice car scheme.
• Interest‑free season ticket loan.
• Paid time off for Volunteering.
• Group Income Protection.
• Life Assurance.
• Private Medical Insurance or Health Cash Plan (dependent on level).
• Group Personal Pension Plan with matched contributions from 3–6%.
• Generous Parental Leave & Pay.
• Employee Assistance Programme.
• Free eye tests.
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!