Biddable Associate Account Director

KINESSO is the technology‑driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn "action" into "outcome" for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation.

Role Description

Reporting line: Biddable Account Director

Location: This role is based in London, United Kingdom with some domestic and international travel required. There is a requirement to attend 50% of your time in the office.

Position overview: This role is a pivotal part of the Addressable team and is responsible for the activation and implementation of strategy across Search, Video, App and Social channels.

Key Responsibilities

• Tactical and strategic knowledge of how search, social, app and video platforms work.
• Day‑to‑day management of operational output for reporting and optimisation of client media across our UK team but covering clients that run Europe wide too.
• Management of a team of Account Executives and Account Managers to ensure process adherence, strategic output and quality of day‑to‑day client deliverables.
• Operational leadership working alongside the Biddable director to ensure best in class process workflow and cadence to automate and drive efficiencies.
• Collaborating with internal stakeholders to implement processes and hold the team accountable for these to ensure operational excellence.
• In depth performance knowledge is required as clients utilise MMM models, brand tracking and in‑platform measurement to measure success.
• Build relationships with key media owners and publishers to push them towards a learning framework for clients.
• Management of tracking, trafficking and bid management through appropriate tools (e.g: SA360, Campaign Manager, Marin, Sprinklr etc.).
• Oversee, support and develop junior team members, managing daily responsibilities and long‑term career development aligned to core capabilities.
• Support on wider client and agency projects, taking ownership of key workstreams to support the biddable director and team leadership.
• Drive consistently high work quality standards across the team, and ladder strategic insights into data‑driven planning.

Excellence in Client Service

• Act as senior point of contact for agency and client stakeholders, working with biddable director to manage overall team output, priorities and quality of work.
• Communicating clearly and effectively with relevant stakeholders to manage expectations, and any escalations that arise.
• Expertly manage and prioritise the needs of internal and external stakeholders, supporting your team in prioritising tasks and deliverables successfully.
• Understand individual client needs (including and beyond specific projects) so you can help them be successful in their roles; ensure clients have the necessary information and materials they need to do their jobs well.
• Work to develop a solid understanding of the client’s business, with emphasis on your area of responsibility.
• Positively represent Mediahub at all times.
• Use your personal passion and creativity to help develop intelligent, innovative effective ideas and process improvements for your clients.
• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we’re in; establish a presence in the agency; have a voice in meetings.
• Partner with our agency leadership to provide cutting‑edge digital insight and thought leadership both internally and externally.
• Build a knowledge hub for ideas and recommendations in new business situations and for our existing clients.
• Ensure that the latest POV on biddable media is shared with key clients.

Requirements

• Curious about the world – You are excited about new technology, innovative marketing ideas and global culture.
• A self‑starter – You possess a can‑do attitude and are eager to develop. You love taking responsibility and problem solving.
• A leader and a team player – You are resourceful & collaborative. You love learning from others and also want to help them develop.
• Someone with a sense of fun – You don’t take yourself too seriously and can see the humour in most situations.
• Passionate about the solution – You have ideas and are passionate about the ability of communications to make a real difference to businesses.
• A strong communicator – You can communicate and connect at a senior level in a variety of settings and across formats, both written and oral.
• Business savvy – a proven ability to gain and wield a deep knowledge of our clients’ businesses, not just from a biddable media perspective but also from a marketing perspective and beyond.
• An educator – You will stay smart on biddable, marketing and relevant business topics, understand your clients’ pain points and look for "teachable" moments with junior employees.
• Immersed in the latest biddable technologies, partners and approaches with experience of having led large scale international clients.
• Approximately 4 years experience in Paid Search / Social.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal‑opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees.

THE PERKS

• Flexi‑leave, with 25 days annual leave to be taken as minimum.
• Free breakfast and free lunch.
• Early finish Fridays.
• Core Hours (Mon‑Thurs, flexible start/finish times).
• Electric vehicle salary sacrifice car scheme.
• Interest free season ticket loan.
• Paid time off for Volunteering.
• Group Income Protection.
• Life Assurance.
• Private Medical Insurance or Health Cash Plan (dependent on level).
• Group Personal Pension Plan with matched contributions from 3-6%.
• Generous Parental Leave & Pay.
• Employee Assistance Programme.
• Free eye tests.
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!