Family Enrolment Specialist

Family Enrolment Specialist

Full-Time 24000 - 32000 £ / year (est.) No working from home possible
Kindred Nurseries

At a Glance

  • Tasks: Drive occupancy growth through engaging sales and marketing activities across nurseries.
  • Company: Join Kindred, a supportive family of inspiring nurseries and preschools.
  • Benefits: Enjoy Birthday Off, Cashback Healthcare, 50% Childcare Discount, and more!
  • Other info: Flexible working hours and clear progression pathways await you!
  • Why this job: Make a real impact in children's lives while growing your career.
  • Qualifications: Experience in B2C sales and marketing, strong communication skills.

The predicted salary is between 24000 - 32000 £ per year.

Location: Remote (with travel to nurseries as required)

Contract Type: Full-time

Contract Length: Permanent

Salary: £28,000 per annum

Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition Reward, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access

Kindred is a growing family of inspiring nurseries and preschools, known for our warm, home-from-home environments. Through meaningful moments and rich opportunities, we support children to grow and thrive throughout their early years.

Our Support Team plays a vital role in shaping Kindred's success - supporting nurseries, driving growth, and making a difference in children's lives, even when not directly in a nursery setting. If you're passionate about people, engagement, and making an impact, this could be the role for you.

As a Family Enrolment Specialist, you will support occupancy growth across our nurseries by delivering high-quality sales, marketing, and engagement activity. Working closely with the Occupancy Manager, Marketing Team, and nursery teams, you'll help drive enquiries, improve conversion, and support nurseries to meet their occupancy targets.

This role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work.

What You'll Be Doing

Occupancy Growth Sales Support

  • Supporting the Occupancy Manager and Marketing Team to deliver local marketing and sales campaigns that generate qualified enquiries
  • Travelling to nurseries to provide in-person coaching and support across the full family conversion journey
  • Supporting priority nurseries through targeted action plans to improve occupancy outcomes
  • Working across multiple nurseries to ensure consistent occupancy processes
  • Sharing insights, updates, and best practice with nursery teams

Marketing Community Engagement

  • Leading local community awareness initiatives to promote nursery services and brand visibility
  • Supporting marketing events, open days, and family engagement activities

Training Collaboration

  • Delivering and supporting training on sales, conversion, and marketing best practice
  • Contributing to team strategy, planning, and continuous improvement
  • Working proactively and independently while keeping your line manager informed
  • Demonstrating Kindred's values in everything you do

What You'll Need

Essential

  • Experience coordinating B2C sales and marketing activity
  • Strong organisational skills with excellent attention to detail
  • Confident communication skills, written and verbal
  • Ability to manage workload, meet deadlines, and work under pressure
  • Understanding of confidentiality and data protection
  • Confident using MS Office, CRMs, project management tools, and social media

Desirable

  • Experience within the childcare or education sector

Why Join Kindred?

Supportive Culture - Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.
Career Development - Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.
Work-Life Balance - Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).
Competitive Pay Benefits - We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.
Award-Winning Family - Join a company that values recognition, personal growth, and team success.

Our Recruitment Process

  • Interviews: Rolling interviews
  • Expected Start Date: ASAP

Our process includes:

  1. Video interview
  2. Second-stage interview (remote or face-to-face as appropriate)
  3. Background checks, references, and verification in line with our Safer Recruitment Policy

Ready to Start Your Kindred Journey?

To apply for the Family Enrolment Specialist role, please click the Quick Apply button and submit your CV along with a short cover letter explaining your interest in the role.

We aim to respond to all applicants within 2-5 working days. Thank you for considering a career with Kindred.

As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be subject to relevant background checks.

Family Enrolment Specialist employer: Kindred Nurseries

At Kindred, we pride ourselves on being more than just a nursery group; we are a supportive family dedicated to fostering growth and making a meaningful impact in children's lives. Our inclusive work culture promotes strong relationships and teamwork, while offering clear career development pathways, flexible working options, and a comprehensive benefits package that includes generous leave and wellness support. Join us in a role where your contributions truly matter, and be part of an award-winning team that values recognition and personal growth.

Kindred Nurseries

Contact Details:

Kindred Nurseries Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Enrolment Specialist

Tip Number 1

Network like a pro! Reach out to your connections in the childcare and education sector. Let them know you're on the hunt for a Family Enrolment Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get social! Use platforms like LinkedIn to showcase your skills and experience. Share relevant content about family engagement and nursery marketing. This not only boosts your visibility but also positions you as a knowledgeable candidate in the field.

Tip Number 3

Prepare for those interviews! Research Kindred and understand their values and mission. Think about how your experience aligns with their goals, especially in driving occupancy growth and community engagement. Tailor your responses to show you're the perfect fit!

Tip Number 4

Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're genuinely interested in joining the Kindred family. Don’t forget to include a short cover letter that highlights your passion for making a difference in children's lives.

We think you need these skills to ace Family Enrolment Specialist

B2C Sales Coordination
Marketing Activity Management
Organisational Skills
Attention to Detail
Communication Skills
Workload Management
Deadline Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Family Enrolment Specialist role. Highlight any B2C sales and marketing experience, as well as your organisational skills.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about the role and how you can contribute to Kindred's mission. Keep it concise but engaging.

Showcase Your Communication Skills:Since this role requires confident communication, make sure your written application is clear and free of errors. This is your first impression, so let your personality come through!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role promptly.

How to prepare for a job interview at Kindred Nurseries

Know Your Stuff

Before the interview, make sure you understand Kindred's mission and values. Familiarise yourself with their approach to family engagement and occupancy growth. This will help you demonstrate your passion for the role and how you can contribute to their success.

Showcase Your Experience

Prepare specific examples from your past work that highlight your experience in B2C sales and marketing. Think about times when you've successfully driven enquiries or improved conversion rates, as these are key aspects of the Family Enrolment Specialist role.

Practice Your Communication Skills

Since strong communication is essential for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you come across as engaging and professional.

Ask Insightful Questions

At the end of the interview, be ready to ask thoughtful questions about the role and the company culture. This shows your genuine interest and helps you assess if Kindred is the right fit for you. Questions about team dynamics or future growth opportunities can be particularly impactful.