Sales Executive - luxury

Full-time hours - some flexibility on days / hours

My client is a luxury, high-end service brand with locations in London and Dubai with a third site opening in Italy next year. The brand is looking for an experienced Sales Executive who can help the business convert a steady stream of enquiries into booked consultations.

You’ll own every client’s journey from their first enquiry to a booked consultation. That covers all London enquiries, plus Dubai enquiries where time zones allow.

What you’ll do

• Contact new enquiries quickly and personally, and turn interest into booked consultations
• Set and keep standards for how fast enquiries get a response
• Improve how leads are followed up, handed over to the team on site and tracked in the CRM
• Report daily on leads, conversion and client feedback, and share what you learn with marketing so campaigns and conversations stay aligned
• As the team grows, help hire and develop a sales team covering London, Dubai and Italy

What you’ll bring

• A proven record in consultative sales, ideally in luxury services, premium hospitality, private members’ clubs, wellness or premium healthcare
• Experience of high-end clients, with a warm, discreet and polished manner
• Comfort with targets and data, plus a well-organised, CRM-literate approach
• Fluent business English. Italian is a real bonus.
• Willingness to visit the brand’s locations about once a quarter
• Ambition to lead and develop others as the team grows

You’ll build a sales function from day one at an international luxury brand, with a clear path to leading a team across three cities.