At a Glance
- Tasks: Lead and create a powerful content strategy from scratch to drive growth.
- Company: Fast-growing SaaS business at the forefront of AI and Business Process Optimisation.
- Benefits: Competitive salary package, remote work flexibility, and impactful career opportunities.
- Other info: Join a dynamic team and thrive in a fast-paced, high-growth environment.
- Why this job: Shape the voice of a growing company and see your work directly influence revenue.
- Qualifications: Extensive B2B SaaS content marketing experience and strong storytelling skills.
The predicted salary is between 34650 - 42350 £ per year.
Location: UK-based remote (close proximity to London an advantage)
Reporting to: CMO
Contract: Full-time, permanent
Salary: Up to £140,000 package made up of 80% basic / 20% bonus
Kindred Recruitment is looking for an exceptional Head of Content and Customer Advocacy to join a fast-growing SaaS business at the intersection of AI and Business Process Optimisation. This is a senior, high-impact role for an experienced content marketer who wants to define a category narrative, build a content engine from scratch and directly influence revenue growth.
Joining as a senior individual contributor (IC), your mandate will be to build and own the entire content strategy end to end from scratch. You will have the autonomy to design how content works across the business, establish a customer advocacy programme, and ensure content plays a central role in educating the market, strengthening brand awareness and driving conversion throughout the sales funnel.
The Opportunity
This role is ideal for a seasoned B2B storyteller who thrives in high-growth environments and enjoys both strategic thinking and hands-on delivery. You will work closely with Demand Generation, Product Marketing, Sales and Customer teams to ensure content is purposeful, measurable and commercially impactful. While experience in Business Process Management is preferred, my client is open to strong SaaS content leaders who can quickly grasp complex products and translate them into compelling, customer-centric stories.
What You’ll Be Responsible For
- Define and own the content strategy from scratch, aligned to business goals, brand positioning and the buyer journey.
- Build a scalable content framework that supports awareness, consideration, conversion and retention, linking content directly to the sales funnel.
- Establish and run a customer advocacy programme, including case studies, testimonials, peer stories, reviews, references and customer-led thought leadership.
- Create and oversee high-quality content across multiple formats and channels, including:
- Editorial and long-form thought leadership
- Website content (WordPress)
- Social and community content
- Video and multimedia storytelling
- Webinars, virtual events and newsletters
- Partner with Demand Generation to ensure content is optimised for lead generation, nurture and conversion, working closely with Marketo workflows and campaigns.
- Drive SEO strategy and execution, improving organic visibility, keyword performance and content discoverability.
- Translate complex BPM concepts into clear, engaging narratives that resonate with both technical and non-technical audiences.
- Work closely with Sales to develop enablement content that supports deal progression and improves win rates.
- Measure performance using data and insights, continually refining content based on engagement, pipeline influence and conversion metrics.
What We’re Looking For
- Significant experience in B2B SaaS content marketing, ideally at a senior or head-of level.
- A proven ability to build and execute content and brand strategies that support growth and revenue.
- Strong storytelling skills with the ability to simplify complex technology and processes.
- Experience creating content across the full funnel, from brand awareness through to customer advocacy and retention.
- Hands-on knowledge of SEO, with experience driving organic growth through content.
- Working familiarity with Marketo for content-led campaigns, nurture programmes and performance tracking.
- Experience managing and publishing content via WordPress.
- Comfortable operating as a senior individual contributor in a fast-paced, scale-up environment.
- Experience or knowledge of Business Process Management, Process Mining, Business Transformation is highly desirable, otherwise SaaS experience will be considered.
Why Join?
This is a rare opportunity to shape the voice and content direction of a growing SaaS business at a pivotal stage. You will have genuine ownership and the chance to see the direct commercial impact of your work. If you are a strategic yet hands-on content leader who wants to define a category narrative, elevate customer voices and build content that truly drives growth, I’d love to hear from you.
Head of Marketing Content in London employer: Kindred | Marketing Recruitment Specialists
Join a dynamic SaaS company that champions innovation and growth, offering a unique opportunity for the Head of Marketing Content to shape the content strategy from the ground up. With a strong focus on employee development, a collaborative work culture, and the flexibility of UK-based remote work, this role provides the chance to make a significant impact while enjoying a competitive salary package and the autonomy to drive meaningful change in a fast-paced environment.
Contact Details:
Kindred | Marketing Recruitment Specialists Recruitment Team
