At a Glance
- Tasks: Lead and inspire a team to deliver exceptional cleaning services across multiple sites.
- Company: Join Kindred, a company dedicated to quality service and community.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: Strong leadership skills, budget management experience, and excellent communication.
The predicted salary is between 38250 - 46750 £ per year.
At Kindred, we believe that truly exceptional service begins with our people, extends to our community, and respects our environment. We are dedicated to cultivating a positive, inclusive, and supportive environment where every individual can thrive. As an equal opportunities employer, we are committed to giving full and fair consideration to all applicants, celebrating diversity without discrimination based on age, disability, ethnicity, sexual orientation, sex, gender reassignment, socio-economic background, religion or belief, marriage and civil partnerships, or pregnancy and maternity.
We are seeking a dynamic and inspiring Regional Manager to join our team. In this pivotal role, you will lead and empower a dedicated team of supervisors and operatives, driving operational excellence across multiple sites. You will ensure that all locations consistently meet and exceed Kindred’s renowned cleaning standards, fostering a culture of high performance and client satisfaction. Your leadership will be crucial in maintaining our reputation for quality and reliability.
Please note: The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction, ensuring compliance with our safeguarding policies for working on our sites.
About the role
- Managing the team on site to ensure great service delivery whilst delivering maximum contract profitability
- Ensuring all budgets are adhered to
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching the teams on your sites
- Conducting monthly quality audits at each of the sites you are responsible for
- Carrying out ad-hoc and regular activities such as projects, reports, as required by and to support the Operations Manager
- Holding regular contract and specification review meetings with customers
- Being responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
- Seeking opportunities to sell in additional services
Requirements, Skills & Experience
- Excellent communication and people management skills
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with managing budgets
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Experience working with education clients previously would be highly desirable
- Passionate, flexible, trustworthy, and innovative
- Hold a full driving license and be able to travel to sites
- Basic Excel, Word & Outlook skills
About the company
We are Kindred and our purpose is to create, deliver and maintain high quality cleaning services for commercial, corporate and education spaces. Our relationship with our clients is at the heart of everything we do and we partner with you to understand your specific requirements. We utilise our years of experience whilst embracing the latest technologies to tailor a solution to meet your needs. We’re focussed on collaboration, connection and community, prioritising our relationship with our clients and our Kindred team.
Required Criteria
- Excellent communication and people management skills
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with managing budgets
- Passionate, flexible, trustworthy, and innovative
- Hold a full driving license and be able to travel to sites
- Basic Excel, Word & Outlook skills
Desired Criteria
- Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance
- Experience working with education
- Working knowledge of Health and Safety systems in the cleaning industry
Regional Manager (6-Month Contract) in England employer: Kindred FM
At Kindred, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and personal development. As a Mobile Cleaning Supervisor, you'll enjoy flexible hours, competitive pay, and the opportunity to lead diverse teams across beautiful Lincolnshire, all while benefiting from ongoing training and career advancement opportunities within our organisation.
