At a Glance
- Tasks: Administer and enhance the Veeva Vault system for quality management and compliance.
- Company: Join Kindeva, a life-saving product innovator focused on global health.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative culture with strong focus on continuous improvement and career advancement.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Experience in quality systems and IT support; attention to detail is key.
The predicted salary is between 45000 - 55000 £ per year.
Our Work Matters
At Kindeva we make products that save lives, ensuring better health and well-being for patients around the world.
Our Work Matters
At Kindeva we make products that save lives, ensuring better health and well-being for patients around the world.
The Impact You Will Make
The Veeva Vault System Senior Specialist is responsible for administering and driving the Global Veeva administration related to Documents, Training and Quality Management System modules.
This role ensures the system operates efficiently, securely and in compliance with regulatory requirements and internal policies while fostering a culture of quality, risk management, and continuous improvement.
Schedule
Responsibilities
- System Administration & Configuration
- Support routine Veeva Vault administration activities, including user account maintenance, role assignments, group membership updates, and access request processing in accordance with approved procedures.
- Assist with configuration updates for document types, metadata, workflows, lifecycle states, templates, controlled vocabularies, user roles, and permissions under the direction of senior administrators or system owners.
- Provide first-line user support for Veeva Vault Quality applications by triaging issues, answering basic system questions, documenting incidents, and escalating complex items as appropriate.
- Support document lifecycle activities such as controlled document routing, workflow troubleshooting, version control, issuance support, archival assistance, and metadata/data quality checks.
- Create or update work instructions, quick reference guides, training materials, job aids, and support communications for end users.
- Assist with reports, dashboards, metrics, and data extracts to support business monitoring, compliance reviews, and operational decision-making.
- Participate in change control activities by documenting requirements, supporting testing, coordinating approvals and ensuring updates are implemented in a controlled manner.
- Collaborate with Quality, IT, Validation, Training, Document Control, and business SMEs to support continuous improvement of Veeva Vault processes and user experience
- Business Process Support
- Collaborate with cross-functional teams to understand requirements and translate them into system solutions.
- Support quality processes such as Change Control, CAPA, Deviations, Complaints, and Document Management.
- Ensure alignment with GMP and other regulatory requirements.
- Global Governance & Standards
- Establish and maintain global Templates for SOPs, Forms, Documentation Management, and all Quality System Modules.
- Lead or participate in cross-functional governance forums, quality councils, and harmonization initiatives.
- System Maintenance & Upgrades
- Assist with Veeva Vault release management activities, including impact assessment support, test script preparation, regression testing, defect documentation, and deployment readiness tasks.
- Support validation and compliance deliverables, including drafting test cases, test execution, evidence capture, deviation/defect documentation, traceability support, and maintenance of system documentation.
- Maintain documentation for system configuration and validation activities.
- Collaboration & Stakeholder Engagement
- Work closely with site QA, Validation, Engineering, Automation, and IT teams to ensure alignment and consistent execution of quality programs.
- Collaborate with Quality, HR, IT, and business stakeholders to support onboarding and ongoing training
- Data & Security Management
- Ensure data integrity, backup, and disaster recovery protocols are in place.
- Monitor system logs and security alerts; implement corrective actions as needed.
Requirements
- Must be able to work 7:00 AM- 3:00 PM GMT
- Bachelor’s or Master’s degree in Engineering, Life Sciences, Pharmacy, or related field preferred not required.
- Bachelors +5 years or Masters +3 years of experience in the pharmaceutical or biotechnology industry
- Minimum 2 years of experience in Quality Systems, Document Control, IT systems support, regulated operations, validation support, or life sciences business systems.
- Basic understanding of Gx P, data integrity, document control, training, change control, or QMS processes preferred.
- Strong attention to detail and ability to follow controlled procedures in a regulated environment.
- Ability to document issues clearly, capture objective evidence, and communicate status to stakeholders.
- Proficiency with Microsoft Office applications, especially Excel, Word, Power Point, Teams, and Outlook
- Ability to work independently and in a global, cross-functional team environment.
- Certified system administrator with Veeva or equivalent
- Must be eligible to work in the UK
- #JJ
- #J-18808-Ljbffr
Veeva Vault Support Senior Specialist employer: Kindeva Drug Delivery
Kindeva Drug Delivery is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in Loughborough. Employees benefit from flexible hours, a competitive compensation package, and ample opportunities for professional growth within the global procurement landscape. Join us to be part of a team that is dedicated to making a meaningful impact in drug delivery solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Veeva Vault Support Senior Specialist
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Kindeva Drug Delivery. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Kindeva Drug Delivery.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Kindeva Drug Delivery. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Kindeva Drug Delivery is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Veeva Vault Support Senior Specialist
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Kindeva Drug Delivery!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Kindeva Drug Delivery that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Kindeva Drug Delivery!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Kindeva Drug Delivery, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Kindeva Drug Delivery
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Kindeva Drug Delivery that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Kindeva Drug Delivery’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
