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- Tasks: Lead customer service for strategic accounts and manage order processes.
- Company: Top healthcare solutions provider based in Loughborough.
- Benefits: Attractive salary, pension scheme, and flexible working hours.
- Why this job: Make a real difference in customer experience within a dynamic industry.
- Qualifications: 3+ years in customer account management, preferably in regulated sectors.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare solutions provider based in Loughborough is looking for a Customer Account Manager to spearhead customer service activities for strategic accounts. You will ensure timely order management and serve as a liaison with supply chain teams to meet customer expectations.
The ideal candidate will have over 3 years of experience in customer account management, ideally in a regulated industry.
This position offers an attractive compensation package and various benefits including a company pension scheme and flexible working hours.
Strategic Accounts Manager - Customer Experience in Loughborough employer: Kindeva Drug Delivery
Contact Detail:
Kindeva Drug Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Accounts Manager - Customer Experience in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare industry and let them know you're on the hunt for a Strategic Accounts Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its customer service strategies. We want you to be able to discuss how your experience aligns with their needs, especially in managing strategic accounts and ensuring customer satisfaction.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved customer experiences or streamlined order management in your previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining the team and ready to take on the challenge of managing strategic accounts.
We think you need these skills to ace Strategic Accounts Manager - Customer Experience in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer account management, especially in regulated industries. We want to see how your skills align with the role of Strategic Accounts Manager.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer experience and how you can contribute to our team. Let us know what makes you the perfect fit for this role.
Showcase Relevant Experience: When detailing your work history, focus on achievements that demonstrate your ability to manage strategic accounts effectively. We love seeing numbers and results, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kindeva Drug Delivery
✨Know Your Customer Experience
Make sure you understand the key aspects of customer experience in a regulated industry. Research the company’s approach to customer service and be ready to discuss how your experience aligns with their values and practices.
✨Showcase Your Order Management Skills
Prepare examples from your past roles where you successfully managed orders and liaised with supply chain teams. Highlight specific challenges you faced and how you overcame them to meet customer expectations.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to the strategic goals of the company. Be ready to discuss how you would approach managing key accounts and improving customer satisfaction, showing that you can think beyond day-to-day tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s customer service strategies and future plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
