Customer Service Officer in Dover

JOB DESCRIPTION

• Attend to enquiries.

• Greet all visitors and ensure that all security procedures are upheld.

• Ensure safety and health of children at all times.

• Update and maintain centre files in accordance with regulations and guidelines.

• Liaise with suppliers to ensure timely delivery of goods and services.

• Handle petty cash

• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette

• Ability to adapt/respond to customers' expectations.

• Good communication skills.

• Ability to multi-task, prioritize and manage time effectively.

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