Registered Manager - Complex Care
Registered Manager - Complex Care

Registered Manager - Complex Care

Chepstow Full-Time 40000 - 45000 ÂŁ / year (est.) No home office possible
K

At a Glance

  • Tasks: Lead and inspire a team to deliver outstanding, person-centred care in complex settings.
  • Company: Join Kind Tailored Care, a compassionate leader in bespoke home care services.
  • Benefits: Enjoy a competitive salary, mileage allowance, company laptop, and flexible working hours.
  • Why this job: Make a real difference in people's lives while shaping the future of care services.
  • Qualifications: Level 5 Diploma in Leadership and Management for Adult Care and relevant experience required.
  • Other info: Be part of a supportive team that values honesty, loyalty, and kindness.

The predicted salary is between 40000 - 45000 ÂŁ per year.

About the Role

Inspiring leadership. Compassionate care. Community at heart. One kind step at a time. Are you an experienced and values‑driven Registered Manager ready to lead with heart and vision? Kind Tailored Care are seeking a motivated, dynamic, and community‑focused Registered Manager to oversee our regional complex care services. This pivotal role is ideal for a well‑led professional who thrives on inspiring teams, ensuring compliance excellence, and delivering outstanding, person‑centred care. You’ll have the autonomy to shape services across regions, supported by a compassionate leadership team that believes in honesty, loyalty, and kindness above all else. If you’re passionate about raising standards in care and eager to make a lasting impact, we’d love to hear from you.

About Kind Tailored Care

We’re proudly registered with both the CQC and CIW, delivering bespoke, compassionate care to individuals—our “loved ones”—in their own homes and supported environments. Our mission is simple: to provide care that feels like family, guided by our core values of Honesty, Loyalty, and Kindness.

What You’ll Bring

  • Level 5 Diploma in Leadership and Management for Adult Care (or equivalent).
  • Proven experience as a Registered Manager or Deputy Manager within a regulated care service.
  • In‑depth understanding of CQC frameworks, legislation, and quality standards.
  • Strong leadership and team development skills with a people‑first mindset.
  • Full UK driving licence and willingness to travel regionally (with occasional overnight stays).
  • Excellent organisational, communication, and decision‑making abilities.
  • Resilience, flexibility, and a solution‑focused approach under pressure.
  • A genuine passion for delivering safe, person‑centred, high‑quality care.
  • A fully enhanced DBS check (or willingness to obtain one).

Key Responsibilities

  • Lead and manage day‑to‑day operations to ensure safe, compliant, and effective service delivery.
  • Inspire, develop, and support your team to achieve excellence in care and professional growth.
  • Oversee care planning, risk assessments, and audits to maintain outstanding CQC standards.
  • Work collaboratively with multidisciplinary teams, PBS leads, and external professionals.
  • Lead service transitions, assessments, and new referrals with creativity and vision.
  • Build and maintain positive relationships with families, commissioners, and partners.
  • Ensure quality, compliance, and governance processes are consistently met.
  • Provide hands‑on leadership and occasional direct care when needed.
  • Contribute to strategic service development alongside the CEO and senior leadership team.

What We Offer

  • Competitive salary: ÂŁ40,000 – ÂŁ45,000 per annum (DOE)
  • Monthly mileage allowance (capped)
  • Company laptop and phone
  • Pension scheme and holiday pay
  • Access to our Wellbeing Coach for personal and professional support
  • Company events
  • 40 hours per week (typically Mon–Fri, 9am–5pm) with flexible working where possible

How to Apply

If you are an experienced, compassionate leader with the drive to make a meaningful difference, we’d love to welcome you to the Kind Tailored Care family. Email your CV to: recruitment@kindtailoredcare.co.uk Call Katie on 07784 922 956 for an informal, friendly conversation.

Registered Manager - Complex Care employer: Kind Tailored Care

At Kind Tailored Care, we pride ourselves on being an exceptional employer that values compassion, integrity, and community. Our supportive work culture fosters personal and professional growth, offering competitive salaries, flexible working hours, and access to a Wellbeing Coach to ensure our team thrives. Join us in making a meaningful impact in the lives of those we care for, while enjoying the autonomy to lead and inspire your team in a fulfilling role.
K

Contact Detail:

Kind Tailored Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Registered Manager - Complex Care

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your knowledge of CQC frameworks and quality standards. Show us you’re not just a leader, but a passionate advocate for person-centred care. We want to see that fire in your belly!

✨Tip Number 3

Don’t forget to showcase your leadership style! When you get the chance to chat with potential employers, share examples of how you've inspired teams and improved care services. We love hearing about real-life impacts!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Kind Tailored Care family. Let’s make a difference together!

We think you need these skills to ace Registered Manager - Complex Care

Leadership Skills
Team Development
CQC Frameworks Understanding
Regulated Care Service Experience
Organisational Skills
Communication Skills
Decision-Making Abilities
Resilience
Flexibility
Solution-Focused Approach
Person-Centred Care
Care Planning
Risk Assessments
Quality Compliance
Strategic Service Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for care shine through! We want to see how your values align with ours—Honesty, Loyalty, and Kindness. Share personal stories or experiences that highlight your commitment to delivering outstanding, person-centred care.

Tailor Your CV: Make sure your CV is tailored to the role of Registered Manager. Highlight your relevant experience, especially in leadership and compliance within regulated care services. We love seeing how you've inspired teams and improved care standards in your previous roles!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications and experience without unnecessary fluff!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join the Kind Tailored Care family!

How to prepare for a job interview at Kind Tailored Care

✨Know Your Values

Before the interview, take some time to reflect on your own values and how they align with those of Kind Tailored Care. Be ready to discuss how honesty, loyalty, and kindness have influenced your leadership style and decision-making in previous roles.

✨Showcase Your Leadership Skills

Prepare specific examples that demonstrate your leadership abilities, especially in managing teams and ensuring compliance. Think about times when you inspired your team or improved care standards, and be ready to share these stories during the interview.

✨Understand CQC Standards

Brush up on your knowledge of CQC frameworks and quality standards. Be prepared to discuss how you've successfully navigated compliance challenges in the past and how you plan to maintain high standards in your new role.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask insightful questions about the company culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Registered Manager - Complex Care
Kind Tailored Care
Location: Chepstow

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