At a Glance
- Tasks: Identify sales opportunities and manage customer engagements in the supply chain sector.
- Company: Join Kinaxis, a global leader in supply chain orchestration with a vibrant culture.
- Benefits: Enjoy flexible work options, wellness programs, and career development opportunities.
- Other info: Remote position with travel opportunities and a commitment to diversity and sustainability.
- Why this job: Make a real impact by helping Fortune 500 brands optimise their supply chains.
- Qualifications: 7+ years in software consulting and professional services sales experience required.
The predicted salary is between 60000 - 80000 £ per year.
About Kinaxis
Are you looking to join an innovative, market-leading company where you can truly elevate your career?
At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously.
If you are looking to be part of an incredible growth story, then we might just be the place for you!
In 1984, we started out as a team of three engineers.
Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada.
As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them.
Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions.
We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.
With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
This is a remote position. You can work from home and be located anywhere in the United Kingdom.
About the team
Working as part of the Professional Services (PS) team at Kinaxis, the Client Partner is responsible for structuring and selling the services required to successfully deploy Rapid Response and associated services (Change Management, Business Process Design, Custom Learning Services and Integration Development where appropriate), within the North America region.
Leveraging their knowledge of Rapid Response as well as their commercial acumen in the supply chain management space, the Client Partner acts as a trusted advisor to identify and promote Kinaxis solutions to assist in solving customer challenges and ensure an optimal delivery plan.
The Client Partner must be able to communicate and work with all levels of internal and external stakeholders ranging from C-level executives, sales partners to key operational personnel.
What you will do
- Identify sales and services opportunities for an assigned book of business and manage ongoing engagements with customers throughout the services sale lifecycle.
- Present deployment methodology and make recommendations on phased approaches to deployments.
- Develop strategic account plans to meet assigned revenue target.
- Partner with the internal Sales team to identify and close new business opportunities.
- Develop comprehensive SOWs, including communicating what would be required in terms of cost, time, and resources to deploy an implementation to client specifications.
- Lead discovery workshops to understand client business issues and gain a shared understanding of the project and develop a design direction.
- Build productive partnerships with internal stakeholders of the PS, Product Management, Support Services, and Sales teams.
- Responsible for helping to establish referenceable clients for Kinaxis.
- Build and maintain effective relationships with partner organizations who are engaged in sales, or deployment of, Kinaxis’ solutions.
- Be the deployment trusted advisor for customers and partners.
- What we are looking for
- Bachelor’s degree in computer science, process engineering, business, supply chain management or a related field.
- Minimum 7 years industry experience in large scale and complex implementations in software consulting services, including hands on experience developing SOWs to deploy client projects, ideally in the supply chain management space.
- Minimum of 5 years’ experience in professional services sales with new customers.
- A background in consulting
- Excellent communicator and able to gain trust quickly with all levels of customers up to C-suite.
- Proven negotiator with a track record of consistently meeting or exceeding revenue targets.
- Dynamic and critical thinker who can understand the intricacies of a deployment and the solution, while also maintaining a strategic view of the project and customer needs.
- Travel 30-60% of the time domestically and occasional international travel.
- Kinaxis Rapid Response certification in the role of Contributor, Author, or Admin is considered an asset.
- #Senior #LI-KH1
Work With Impact
Our platform directly helps companies power the world’s supply chains.
We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands
Companies across industries trust us to help them take control of their integrated business planning and digital supply chain.
Some of our customers include Lockheed Martin, Unilever, P&G, Exxon Mobil, Cisco and more.
Social Responsibility at Kinaxis
Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals.
Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy.
We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs, training, and career development
- Recognition programs and referral rewards
- Hackathons
For more information, visit the Kinaxis website at www. kinaxis. com or the company’s blog at http://blog. kinaxis. com .
Kinaxis welcomes candidates to apply to our inclusive community.
We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities.
If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis. com.
This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
Kinaxis is committed to ensuring a fair and transparent recruitment process.
We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role.
After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team.
AI does not make any final hiring decisions.
Client Partner employer: Kinaxis
At Kinaxis, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With flexible work options, comprehensive wellness programmes, and a commitment to social responsibility, our remote positions allow you to thrive while making a meaningful impact in the supply chain industry. Join us in our mission to revolutionise supply chain management and be part of a team that values innovation, collaboration, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Kinaxis, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Client Partner.
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Kinaxis. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Kinaxis and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Kinaxis
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Kinaxis.
✨Research Specific Challenges Faced by Kinaxis
Look into any unique supply chain challenges Kinaxis might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
