At a Glance
- Tasks: Manage vehicle tracking and driver communication in a fast-paced transport environment.
- Company: Dynamic transport company focused on efficiency and customer service.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Join a proactive team where your contributions make a real difference.
- Why this job: Be at the heart of logistics, ensuring smooth operations and happy customers.
- Qualifications: Experience in transport or logistics, strong IT skills, and excellent communication.
The predicted salary is between 22950 - 28050 £ per year.
We are seeking a proactive and detail-oriented
Transport Administrator to manage the daily tracking and monitoring of vehicles and drivers using the
Samsara telematics system. The successful candidate will be responsible for ensuring real-time visibility of fleet movements, conducting live driver debriefs through the
Qargo system, and providing timely delivery updates to customers.
This role requires excellent communication skills, strong organisational abilities, and the confidence to work with drivers and customers in a fast-paced transport environment.
Key Responsibilities
- Fleet Tracking & Monitoring
- Monitor all vehicle movements and driver activity using the
Samsara platform.
- Track deliveries in real time and identify any delays, route deviations, or operational issues.
- Ensure all vehicles are operating efficiently and in line with planned schedules.
- Escalate service issues, delays, accidents, or breakdowns to the relevant stakeholders.
- Driver Debriefing
- Conduct live debriefs with drivers using the
- Qargo
Transport Management System.
- Review completed delivery information and supporting documentation.
- Verify proof of delivery (POD) accuracy and completeness.
- Investigate and resolve any delivery discrepancies, refusals, shortages, or damages reported by drivers.
- Customer Communication
- Provide customers with prompt updates regarding delivery status.
- Confirm successful deliveries and communicate any refused deliveries or exceptions.
- Maintain professional communication with customers via email and telephone.
- Ensure all delivery outcomes are accurately recorded within internal systems.
- Compliance & Administration
- Monitor driver working hours and support compliance with UK Drivers' Hours and Working Time Regulations.
- Maintain accurate operational records and reporting.
- Support transport planning and operational teams as required.
- Ensure all documentation is completed accurately and in a timely manner.
Skills & Experience
Essential
- Previous experience within transport, logistics, fleet, or operational support.
- Strong IT skills with the ability to learn and use transport management systems.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and problem-solving capability.
- Strong organisational and administrative skills.
Desirable
- Experience using
- Samsara ,
Qargo , or similar fleet management and transport systems.
- Knowledge of UK road networks and geography.
- Understanding of transport operations and delivery processes.
- Familiarity with driver compliance, Drivers' Hours Regulations, and Working Time Directive requirements.
- Personal Attributes
- Proactive and self-motivated.
- Calm under pressure and able to make decisions quickly.
- Professional and confident communicator.
- Team player with a positive attitude.
- Customer-focused with a commitment to service excellence.
- #J-18808-Ljbffr
Transport Administrator employer: KINAXIA
Join a leading employer in Telford that prioritises the well-being and growth of its HGV Class 1 Drivers. With competitive pay, flexible shifts, and a comprehensive benefits package including life assurance and employee discounts, we foster a supportive work culture that values loyalty and dedication. Enjoy immediate starts and the chance to enhance your earnings through overtime while being part of a team that truly appreciates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like KINAXIA.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by KINAXIA. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at KINAXIA, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at KINAXIA and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into KINAXIA. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at KINAXIA
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at KINAXIA.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to KINAXIA.
