At a Glance
- Tasks: Plan and manage transport operations for efficient deliveries and collections.
- Company: Dynamic logistics company based in Southampton.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Other info: Opportunity to work with a passionate team and improve operational processes.
- Why this job: Join a fast-paced role where you can make a real difference in logistics.
- Qualifications: Experience in transport operations and strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Southampton
Job Purpose
To effectively plan, coordinate, and manage general haulage transport operations, ensuring deliveries and collections are completed safely, efficiently, and in line with customer requirements and legal compliance.
Key Responsibilities
- Plan and allocate daily vehicle routes for general haulage operations
- Ensure cost‑effective use of fleet and drivers while maximising vehicle utilisation
- Monitor vehicle and driver activity throughout the day, proactively managing delays or issues
- Communicate with drivers to provide instructions, updates, and support
- Liaise with customers regarding delivery schedules, booking slots, and service updates
- Ensure all deliveries are completed within agreed timeframes and service levels
- Manage and resolve operational issues, including failed deliveries, delays, and damages
- Ensure compliance with driver hours, Working Time Directive, and all transport legislation
- Complete driver debriefs and ensure all paperwork and PODs are returned and accurate
- Coordinate with warehouse teams to ensure correct loading and dispatch of freight
- Maintain accurate records using transport management systems (TMS)
- Assist with planning backloads and reducing empty running
- Support continuous improvement of operational processes
Key Skills & Experience
- Previous experience in a transport/traffic operator role within general haulage
- Strong geographical knowledge of the UK road network
- Good understanding of driver hours and transport compliance
- Excellent communication and problem‑solving skills
- Ability to work in a fast‑paced, high‑pressure environment
- Strong organisational and time‑management skills
- Experience using transport planning systems (TMS)
- Confident working with drivers, customers, and internal teams
Personal Attributes
- Proactive and able to make decisions quickly
- Strong attention to detail
- Team player with a flexible approach
- Calm under pressure
- Customer‑focused mindset
General Haulage Traffic Operator employer: KINAXIA
Contact Detail:
KINAXIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Haulage Traffic Operator
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work in general haulage. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, highlight your experience with transport management systems and your knowledge of UK road networks. Make sure they know you're the go-to person for problem-solving and operational efficiency.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the application window to open. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on common questions related to transport compliance and driver management. Practice your answers so you can confidently demonstrate your calmness under pressure and customer-focused mindset.
We think you need these skills to ace General Haulage Traffic Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Haulage Traffic Operator role. Highlight your experience in transport operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it’s managing delays or communicating with drivers, give us examples that demonstrate your problem-solving abilities and customer focus.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at KINAXIA
✨Know Your Routes
Brush up on your geographical knowledge of the UK road network. Being able to discuss specific routes and traffic patterns will show that you’re not just familiar with the job, but that you’re genuinely interested in optimising transport operations.
✨Understand Compliance Inside Out
Make sure you’re well-versed in driver hours, the Working Time Directive, and other transport legislation. Prepare to discuss how you’ve ensured compliance in previous roles, as this is crucial for the position.
✨Show Off Your Communication Skills
Be ready to demonstrate your excellent communication abilities. Think of examples where you’ve effectively liaised with drivers or customers to resolve issues or provide updates. This will highlight your customer-focused mindset.
✨Problem-Solving Scenarios
Prepare for situational questions about managing delays or operational issues. Have a few examples ready that showcase your problem-solving skills and how you’ve handled high-pressure situations in the past.