Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain strong relationships with clients.
- Company: Dynamic logistics company based in Manchester with a focus on growth.
- Benefits: Competitive pay, life assurance, and training opportunities for personal development.
- Why this job: Join a team that values your skills and offers real career progression.
- Qualifications: Experience in transport and warehousing, plus strong communication skills.
- Other info: Exciting environment with opportunities to enhance your problem-solving abilities.
The predicted salary is between 28800 - 43200 £ per year.
A logistics company in Manchester is looking for a Customer Service Advisor to deliver exceptional customer service and maintain effective relationships. The role requires proficiency in CRM systems and the ability to resolve customer complaints efficiently.
Applicants should have a background in transport and warehousing, alongside strong communication and problem-solving skills.
The position offers competitive pay and benefits including life assurance and training opportunities.
CRM‑Driven Customer Service Advisor | Growth & Benefits in Manchester employer: Kinaxia Logistics
Contact Detail:
Kinaxia Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM‑Driven Customer Service Advisor | Growth & Benefits in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost our confidence and help us demonstrate our problem-solving skills during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace CRM‑Driven Customer Service Advisor | Growth & Benefits in Manchester
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with CRM systems in your application. We want to see how you've used these tools to enhance customer service and resolve issues effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested.
Communicate Clearly: Strong communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. We love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.
How to prepare for a job interview at Kinaxia Logistics
✨Know Your CRM Systems
Make sure you brush up on your knowledge of CRM systems before the interview. Be ready to discuss your experience with them and how you've used them to enhance customer service in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've effectively resolved customer complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and warehousing sector. Knowing the challenges and trends in the industry will help you relate better to the role and show your genuine interest in the company.
✨Communicate Clearly and Confidently
Practice your communication skills ahead of time. During the interview, be clear and concise in your responses, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you’re engaged and willing to ensure effective communication.
