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- Tasks: Join our team to assist customers with deliveries and manage enquiries.
- Company: Kinaxia Logistics is a leading logistics provider in the UK, dedicated to excellent service.
- Benefits: Enjoy life assurance, pension, onsite parking, and discounts at top brands.
- Why this job: Gain valuable experience in customer service while working in a supportive team environment.
- Qualifications: No specific qualifications required; just bring a positive attitude and teamwork spirit.
- Other info: This is an apprenticeship role, perfect for those looking to kickstart their career.
Client:
Kinaxia Logistics
Location:
Telford, United Kingdom
Job Category:
Other
Job application tracking
–
EU work permit required:
Yes
Job Reference:
e882c616632b
Job Views:
9
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Maidens of Telford are recruiting an Apprentice Customer Service Administrator to join their team at their site in Telford.
- Mon – Friday
- 40 hours per week
- National Minimum Wage, age relevant
- Additional benefits:
- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
Job application tracking
About the job:
- Calling customers and informing them of dates and times of deliveries
- Answering customer calls and managing customer enquiries
- Ensuring all paperwork and emails are organised within Customer Service departmental functions
- Making sure POD’s are uploaded correctly into relevant systems for customers
- Monitoring deliveries to customers ensuring deliveries are made on time
Your knowledge and experience:
- Able to work in a fast paced environment
- Hard working, positive and flexible attitude
- Team player
- Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
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Created on 14/07/2025 by TN United Kingdom
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Apprentice Customer Service Administrator employer: Kinaxia Logistics
Contact Detail:
Kinaxia Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Administrator
✨Tip Number 1
Familiarise yourself with Kinaxia Logistics and their values. Understanding the company culture will help you demonstrate how you align with their expectations during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, as this role involves a lot of customer interaction. Being able to clearly articulate your thoughts and respond to queries will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment. Think of examples from previous experiences where you successfully managed multiple tasks or handled pressure effectively.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Apprentice Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Apprentice Customer Service Administrator position. Make sure you can demonstrate how your skills and experiences align with these.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or roles that required strong communication skills. Use specific examples to illustrate your ability to work in a fast-paced environment.
Showcase Company Values: Kinaxia Logistics values are crucial for this role. Make sure to reflect these values in your application by providing examples of how you embody them in your previous experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kinaxia Logistics
✨Show Your Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Highlight any situations where you successfully resolved issues or provided excellent service.
✨Demonstrate Teamwork
This position requires a team player attitude. Be ready to share examples of how you've worked effectively within a team in the past, showcasing your ability to collaborate and support others.
✨Understand the Company Values
Familiarise yourself with Kinaxia Logistics' company values. During the interview, make sure to express how your personal values align with theirs, as this is crucial for their hiring process.
✨Prepare for Fast-Paced Scenarios
The job is in a fast-paced environment, so think of examples that demonstrate your ability to handle pressure and multitask. Be ready to discuss how you prioritise tasks and manage your time effectively.
