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- Tasks: Manage customer billing processes and ensure accuracy in invoicing.
- Company: Join a leading company in Manchester with a supportive team culture.
- Benefits: Earn £30k per annum, enjoy life assurance, pension, and training opportunities.
- Why this job: Be part of a dynamic team and enhance your skills in a growing industry.
- Qualifications: Experience in billing and a relevant accounting qualification is preferred.
- Other info: Enjoy employee discounts, loyalty awards, and a cycle to work scheme.
The predicted salary is between 24000 - 36000 £ per year.
AKW are recruiting a Customer Billing Clerk to join their team at their site in Manchester. The Customer Billing Clerk will be responsible for providing a proactive approach to customer billings across the group, ensuring accuracy in all billing processes and cycles. Driving best practice to comply with all company procedures, documented policies and financial legislation.
Benefits
- Monday - Friday
- 30k per annum
- Additional benefits:
- Life assurance
- Pension
- Exceptional fleet
- Opportunity for training and development (CPC training)
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
Responsibilities
- Coordinate with sales and operational teams to ensure smooth onboarding of new customers.
- Validate and set up new customer accounts across various systems, including updating all pricing & tariffs, ensuring compliance with company policies & procedures.
- Assess creditworthiness of new and existing customers.
- Manage billing cycles for timely and accurate invoicing, ensure customer requirements are met.
- Answer queries from customers providing accurate information to ensure excellent customer service is maintained.
- Input information into the relevant systems, check and reconcile data where appropriate and identify and resolve any discrepancies to ensure 100% accuracy.
- Assist in the development of processes and procedures to improve the efficiency of the central billings function.
- Provide exceptional customer service and maintain positive relationships.
Qualifications
- Applicable accounting qualification such as AAT desired.
- Billings experience and working in an office environment.
- Onboarding/Validating new customer accounts.
- Setting Up Customer Accounts.
- Accounting software and Microsoft Office.
Customer Billing Clerk in Stretford employer: Kinaxia Logistics Limited
Contact Detail:
Kinaxia Logistics Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Billing Clerk in Stretford
✨Tip Number 1
Get to know the company inside out! Research AKW's values, mission, and recent projects. This will help us tailor our conversations during interviews and show that we're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and billing processes. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even refer us internally, which can give us a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express our appreciation for the opportunity. It keeps us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Customer Billing Clerk in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Billing Clerk role. Highlight your relevant experience in billing, customer service, and any accounting qualifications you have. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at AKW. Share specific examples of how you've handled billing processes or improved customer service in the past. We love a good story!
Show Off Your Attention to Detail: As a Customer Billing Clerk, accuracy is key. In your application, mention any experiences where your attention to detail made a difference. Whether it’s reconciling data or managing invoices, we want to know how you ensure everything is spot on!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Kinaxia Logistics Limited
✨Know Your Numbers
Brush up on your accounting knowledge, especially if you have an AAT qualification. Be ready to discuss your experience with billing processes and how you've ensured accuracy in previous roles. This will show that you understand the importance of precision in customer billing.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in past positions. Think about specific situations where you resolved queries or maintained positive relationships with customers. This will demonstrate your proactive approach and commitment to customer satisfaction.
✨Familiarise Yourself with Company Policies
Research AKW's company policies and procedures related to billing and customer onboarding. Being able to discuss how you would comply with these policies during the interview will show that you're serious about following best practices and contributing to the team.
✨Showcase Your Tech Skills
Be prepared to talk about your experience with accounting software and Microsoft Office. If you have any specific examples of how you've used these tools to improve efficiency or accuracy in billing, share them! This will highlight your technical skills and readiness for the role.
