At a Glance
- Tasks: Oversee foodbank operations, coordinate volunteers, and engage with the community.
- Company: Join Ely Foodbank, a respected charity making a real difference locally.
- Benefits: Flexible home-based role with travel, supportive team environment, and community impact.
- Other info: Opportunity for personal growth and to work with a compassionate team.
- Why this job: Make a meaningful impact while supporting those in need in your community.
- Qualifications: Experience in team coordination, strong organisational skills, and a passion for community work.
The predicted salary is between 30000 - 40000 £ per year.
Kin Collective is proud to be working again with Ely Foodbank, a well-known local charity supporting individuals and families across East Cambridgeshire and Fenland. They’re now looking for a Foodbank Operations Manager to play a central role in supporting the continued delivery and development of their services. This is a varied and rewarding opportunity for someone who enjoys bringing structure, organisation, and people together within a role that genuinely makes a difference locally.
The Opportunity
Working closely with the CEO and wider team, you’ll oversee the day-to-day operations of the foodbank network, supporting volunteers, maintaining strong referral partnerships, and helping ensure services continue to run smoothly across multiple locations. The role combines operational management, volunteer coordination, community engagement, safeguarding, systems administration, and process improvement, making it ideal for someone who enjoys a hands-on and people-focused environment.
The Role Responsibilities will include:
- Supporting the smooth delivery of foodbank services across multiple sites
- Coordinating volunteers, rotas, onboarding, and ongoing engagement
- Acting as a key contact for referral agencies, local partners, and community organisations
- Supporting safeguarding processes and operational compliance
- Managing and maintaining systems including Monday.com, Microsoft 365, DCS, and Bright HR
- Monitoring operational activity, reporting, and process improvements
- Supporting community initiatives, seasonal campaigns, and volunteer events
- Helping maintain strong operational standards across all foodbank sessions
What They’re Looking For
They’re keen to hear from people who bring:
- Previous experience coordinating teams, volunteers, or community services
- Strong organisational and administrative skills
- Excellent communication and relationship-building ability
- Confidence managing multiple priorities within a busy environment
- A calm, solutions-focused approach
- Strong IT literacy and confidence learning new systems
- Understanding of safeguarding and handling sensitive information appropriately
- A genuine passion for supporting people and community-focused work
- Experience within the charity sector or using systems such as Monday.com would be advantageous, but not essential.
Why Apply?
This is an opportunity to join a respected local organisation where your work will have a direct impact on the community around you. You’ll be part of a supportive and collaborative team environment, working alongside volunteers, referral partners, and community organisations to help deliver vital support to people when they need it most.
Location
This is a primarily home-based role with regular travel across the wider Ely Foodbank network and community partner locations. Applicants should therefore be within reasonable commuting distance of areas such as Cambridge, Newmarket, Soham, Littleport, March, Chatteris, and surrounding Cambridgeshire locations. Please note, occasional evening or weekend attendance may be required to support community events, campaigns, and seasonal initiatives.
We are committed to equality, diversity, and inclusion, actively promoting diversity across all minority groups to create workplaces where everyone feels valued, respected, and empowered.
Operations Manager employer: Kin Collective Recruitment
Kin Collective is an exceptional employer, offering a meaningful opportunity to work with Ely Foodbank, a respected local charity dedicated to supporting the community. With a strong focus on collaboration and volunteer engagement, employees benefit from a supportive work culture that values compassion and community impact. This role not only provides a chance for personal growth and development but also allows you to make a tangible difference in the lives of individuals and families across East Cambridgeshire and Fenland.
Contact Details:
Kin Collective Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or local community organisations. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, share your genuine interest in community work and how you can contribute to their mission. It’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the application window. Reach out directly to the organisation, express your interest, and ask if they’d be open to a chat about the position.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through us means you’ll be part of a community that values your skills and passion for making a difference.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community work shine through. We want to see how much you care about making a difference and supporting people in need.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in coordinating teams or volunteers. We love seeing how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Avoid fluff – we want the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it’s super easy!
How to prepare for a job interview at Kin Collective Recruitment
✨Know the Organisation Inside Out
Before your interview, take some time to research Ely Foodbank and its mission. Understand their services, community impact, and any recent initiatives. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your People Skills
As an Operations Manager, you'll be coordinating volunteers and engaging with the community. Prepare examples from your past experiences that highlight your ability to build relationships, manage teams, and handle diverse personalities. Be ready to discuss how you’ve successfully navigated challenges in a people-focused environment.
✨Demonstrate Organisational Prowess
Given the role's emphasis on organisation and administration, come prepared with specific examples of how you've managed multiple priorities or improved processes in previous roles. Discuss any tools or systems you've used, like Monday.com or Microsoft 365, to streamline operations.
✨Emphasise Your Passion for Community Work
Ely Foodbank is all about making a difference in the community. Share your motivations for wanting to work in this sector and any relevant volunteer experiences. Highlight your understanding of safeguarding and how you handle sensitive information, as this will resonate well with their mission.
