At a Glance
- Tasks: Oversee foodbank operations, coordinate volunteers, and engage with the community.
- Company: Join Ely Foodbank, a respected charity making a real difference locally.
- Benefits: Flexible home-based role with travel, supportive team environment, and community impact.
- Other info: Opportunity for career growth in a dynamic and rewarding environment.
- Why this job: Make a direct impact on your community while developing valuable skills.
- Qualifications: Experience in team coordination, strong organisational skills, and a passion for community work.
The predicted salary is between 30000 - 40000 € per year.
Kin Collective is proud to be working again with Ely Foodbank, a well-known local charity supporting individuals and families across East Cambridgeshire and Fenland. They’re now looking for a Foodbank Operations Manager to play a central role in supporting the continued delivery and development of their services. This is a varied and rewarding opportunity for someone who enjoys bringing structure, organisation, and people together within a role that genuinely makes a difference locally.
The Opportunity
Working closely with the CEO and wider team, you’ll oversee the day-to-day operations of the foodbank network, supporting volunteers, maintaining strong referral partnerships, and helping ensure services continue to run smoothly across multiple locations. The role combines operational management, volunteer coordination, community engagement, safeguarding, systems administration, and process improvement, making it ideal for someone who enjoys a hands-on and people-focused environment.
The Role
Responsibilities will include:
- Supporting the smooth delivery of foodbank services across multiple sites
- Coordinating volunteers, rotas, onboarding, and ongoing engagement
- Acting as a key contact for referral agencies, local partners, and community organisations
- Supporting safeguarding processes and operational compliance
- Managing and maintaining systems including Monday.com, Microsoft 365, DCS, and Bright HR
- Monitoring operational activity, reporting, and process improvements
- Supporting community initiatives, seasonal campaigns, and volunteer events
- Helping maintain strong operational standards across all foodbank sessions
What They’re Looking For
They’re keen to hear from people who bring:
- Previous experience coordinating teams, volunteers, or community services
- Strong organisational and administrative skills
- Excellent communication and relationship-building ability
- Confidence managing multiple priorities within a busy environment
- A calm, solutions-focused approach
- Strong IT literacy and confidence learning new systems
- Understanding of safeguarding and handling sensitive information appropriately
- A genuine passion for supporting people and community-focused work
- Experience within the charity sector or using systems such as Monday.com would be advantageous, but not essential.
Why Apply?
This is an opportunity to join a respected local organisation where your work will have a direct impact on the community around you. You’ll be part of a supportive and collaborative team environment, working alongside volunteers, referral partners, and community organisations to help deliver vital support to people when they need it most.
Location
This is a primarily home-based role with regular travel across the wider Ely Foodbank network and community partner locations. Applicants should therefore be within reasonable commuting distance of areas such as Cambridge, Newmarket, Soham, Littleport, March, Chatteris, and surrounding Cambridgeshire locations. Please note, occasional evening or weekend attendance may be required to support community events, campaigns, and seasonal initiatives.
We are committed to equality, diversity, and inclusion, actively promoting diversity across all minority groups to create workplaces where everyone feels valued, respected, and empowered.
Operations Manager in Ely employer: Kin Collective Recruitment
Ely Foodbank is an exceptional employer, offering a meaningful opportunity to make a tangible difference in the local community of East Cambridgeshire and Fenland. With a strong focus on collaboration and support, employees can expect a nurturing work culture that values compassion and community engagement, alongside opportunities for personal and professional growth. This primarily home-based role allows for flexibility while fostering connections with volunteers and local partners, making it ideal for those passionate about community service.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Ely
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or local community. Let them know you're on the lookout for opportunities like the Operations Manager role at Ely Foodbank. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Get involved with community events! Volunteering at local initiatives not only boosts your CV but also helps you meet people who share your passion for community work. Plus, it shows potential employers that you're genuinely committed to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and its impact. Understand their mission and values, especially how they support individuals and families. This will help you articulate how your skills align with their goals during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your experience in coordinating teams and managing multiple priorities, as these are key for the Operations Manager role.
We think you need these skills to ace Operations Manager in Ely
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community work shine through. We want to see how much you care about making a difference and supporting people in need.
Tailor Your CV:Make sure your CV is tailored to the role of Operations Manager. Highlight your experience with coordinating teams and managing multiple priorities, as these are key aspects of the job we're looking to fill.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Ely Foodbank.
How to prepare for a job interview at Kin Collective Recruitment
✨Know the Organisation Inside Out
Before your interview, take some time to research Ely Foodbank and its mission. Understand their services, community impact, and any recent initiatives. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your People Skills
As an Operations Manager, you'll be coordinating volunteers and engaging with the community. Prepare examples from your past experiences where you've successfully managed teams or built relationships. Highlight your communication style and how you handle challenges with a calm, solutions-focused approach.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills. Be ready to discuss how you manage multiple priorities and ensure smooth operations. You might want to share specific tools or systems you've used in the past, like Monday.com or Microsoft 365, to illustrate your IT literacy.
✨Prepare for Scenario Questions
Expect questions that assess your understanding of safeguarding and operational compliance. Think about scenarios you might face in the role and how you'd handle them. This will demonstrate your readiness to tackle the responsibilities head-on and your commitment to maintaining high operational standards.
