At a Glance
- Tasks: Oversee foodbank operations, coordinate volunteers, and engage with the community.
- Company: Join Ely Foodbank, a respected charity making a real difference locally.
- Benefits: Flexible home-based role with travel, supportive team environment, and community impact.
- Other info: Opportunity for personal growth and to work with a dedicated team.
- Why this job: Make a meaningful impact while supporting those in need in your community.
- Qualifications: Experience in team coordination, strong organisational skills, and a passion for community work.
The predicted salary is between 30000 - 40000 € per year.
Kin Collective is proud to be working again with Ely Foodbank, a well-known local charity supporting individuals and families across East Cambridgeshire and Fenland. They’re now looking for a Foodbank Operations Manager to play a central role in supporting the continued delivery and development of their services.
This is a varied and rewarding opportunity for someone who enjoys bringing structure, organisation, and people together within a role that genuinely makes a difference locally.
The Opportunity
Working closely with the CEO and wider team, you’ll oversee the day-to-day operations of the foodbank network, supporting volunteers, maintaining strong referral partnerships, and helping ensure services continue to run smoothly across multiple locations. The role combines operational management, volunteer coordination, community engagement, safeguarding, systems administration, and process improvement, making it ideal for someone who enjoys a hands-on and people-focused environment.
The Role
Responsibilities will include:
- Supporting the smooth delivery of foodbank services across multiple sites
- Coordinating volunteers, rotas, onboarding, and ongoing engagement
- Acting as a key contact for referral agencies, local partners, and community organisations
- Supporting safeguarding processes and operational compliance
- Managing and maintaining systems including Monday.com, Microsoft 365, DCS, and Bright HR
- Monitoring operational activity, reporting, and process improvements
- Supporting community initiatives, seasonal campaigns, and volunteer events
- Helping maintain strong operational standards across all foodbank sessions
What They’re Looking For
They’re keen to hear from people who bring:
- Previous experience coordinating teams, volunteers, or community services
- Strong organisational and administrative skills
- Excellent communication and relationship-building ability
- Confidence managing multiple priorities within a busy environment
- A calm, solutions-focused approach
- Strong IT literacy and confidence learning new systems
- Understanding of safeguarding and handling sensitive information appropriately
- A genuine passion for supporting people and community-focused work
- Experience within the charity sector or using systems such as Monday.com would be advantageous, but not essential.
Why Apply?
This is an opportunity to join a respected local organisation where your work will have a direct impact on the community around you. You’ll be part of a supportive and collaborative team environment, working alongside volunteers, referral partners, and community organisations to help deliver vital support to people when they need it most.
Location
This is a primarily home-based role with regular travel across the wider Ely Foodbank network and community partner locations. Applicants should therefore be within reasonable commuting distance of areas such as Cambridge, Newmarket, Soham, Littleport, March, Chatteris, and surrounding Cambridgeshire locations. Please note, occasional evening or weekend attendance may be required to support community events, campaigns, and seasonal initiatives.
We are committed to equality, diversity, and inclusion, actively promoting diversity across all minority groups to create workplaces where everyone feels valued, respected, and empowered.
Operations Manager in Cambridge employer: Kin Collective Recruitment
Ely Foodbank is an exceptional employer, offering a meaningful opportunity to make a tangible difference in the local community of East Cambridgeshire and Fenland. With a strong focus on collaboration and support, employees can expect a nurturing work culture that values compassion and community engagement, alongside opportunities for personal and professional growth. This primarily home-based role allows for flexibility while fostering connections with volunteers and local partners, making it an ideal position for those passionate about community service.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or local community. Let them know you're on the lookout for opportunities like the Operations Manager role at Ely Foodbank. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Get involved with community events! Volunteering at local charities or foodbanks not only boosts your CV but also helps you meet people in the field. Plus, it shows your genuine passion for community-focused work, which is exactly what they're looking for.
✨Tip Number 3
Prepare for interviews by researching the organisation and its impact. Understand their operations and think about how your skills can enhance their services. This will help you stand out as a candidate who truly cares about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your experience with volunteer coordination and operational management, as these are key for the role at Ely Foodbank.
We think you need these skills to ace Operations Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your previous experience with coordinating teams and community services, as this will show us you’re a great fit for the position.
Show Your Passion:In your cover letter, let us know why you’re passionate about supporting people and community-focused work. We love to see genuine enthusiasm for making a difference, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we want to get to know you quickly!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Make sure to include your current location, salary expectations, and notice period, as these details help us understand your situation better.
How to prepare for a job interview at Kin Collective Recruitment
✨Know the Organisation Inside Out
Before your interview, take some time to research Ely Foodbank and its mission. Understand their services, community impact, and any recent initiatives. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your People Skills
As an Operations Manager, you'll be working closely with volunteers and community partners. Prepare examples of how you've successfully coordinated teams or built relationships in previous roles. Highlight your communication style and how you engage with diverse groups.
✨Demonstrate Organisational Prowess
Be ready to discuss your organisational skills and how you manage multiple priorities. Share specific strategies or tools you’ve used in the past, like Monday.com or Microsoft 365, to keep operations running smoothly. This will reassure them that you can handle the demands of the role.
✨Prepare for Scenario Questions
Expect questions about handling challenges, such as managing volunteer schedules or ensuring compliance with safeguarding processes. Think through potential scenarios and how you would approach them, showcasing your calm and solutions-focused mindset.
