At a Glance
- Tasks: Oversee foodbank operations, coordinate volunteers, and engage with the community.
- Company: Join Ely Foodbank, a respected charity making a real difference locally.
- Benefits: Flexible remote work, supportive team environment, and impactful community engagement.
- Other info: Home-based role with travel across the Ely Foodbank network; occasional evening/weekend events.
- Why this job: Make a direct impact on your community while developing valuable skills.
- Qualifications: Experience in team coordination, strong organisational skills, and a passion for community work.
The predicted salary is between 30000 - 40000 £ per year.
Kin Collective is proud to be working again with Ely Foodbank, a well‑known local charity supporting individuals and families across East Cambridgeshire and Fenland. They’re now looking for a Foodbank Operations Manager to play a central role in supporting the continued delivery and development of their services. This is a varied and rewarding opportunity for someone who enjoys bringing structure, organisation, and people together within a role that genuinely makes a difference locally.
The Opportunity
Working closely with the CEO and wider team, you’ll oversee the day‑to‑day operations of the foodbank network, supporting volunteers, maintaining strong referral partnerships, and helping ensure services continue to run smoothly across multiple locations. The role combines operational management, volunteer coordination, community engagement, safeguarding, systems administration, and process improvement, making it ideal for someone who enjoys a hands‑on and people‑focused environment.
The Role Responsibilities will include:
- Supporting the smooth delivery of foodbank services across multiple sites
- Coordinating volunteers, rotas, onboarding, and ongoing engagement
- Acting as a key contact for referral agencies, local partners, and community organisations
- Supporting safeguarding processes and operational compliance
- Managing and maintaining systems including Monday.com, Microsoft 365, DCS, and Bright HR
- Monitoring operational activity, reporting, and process improvements
- Supporting community initiatives, seasonal campaigns, and volunteer events
- Helping maintain strong operational standards across all foodbank sessions
What They’re Looking For
They’re keen to hear from people who bring:
- Previous experience coordinating teams, volunteers, or community services
- Strong organisational and administrative skills
- Excellent communication and relationship‑building ability
- Confidence managing multiple priorities within a busy environment
- A calm, solutions‑focused approach
- Strong IT literacy and confidence learning new systems
- Understanding of safeguarding and handling sensitive information appropriately
- A genuine passion for supporting people and community‑focused work
- Experience within the charity sector or using systems such as Monday.com would be advantageous, but not essential.
Why Apply?
This is an opportunity to join a respected local organisation where your work will have a direct impact on the community around you. You’ll be part of a supportive and collaborative team environment, working alongside volunteers, referral partners, and community organisations to help deliver vital support to people when they need it most.
Location
This is a primarily home‑based role with regular travel across the wider Ely Foodbank network and community partner locations. Applicants should therefore be within reasonable commuting distance of areas such as Cambridge, Newmarket, Soham, Littleport, March, Chatteris, and surrounding Cambridgeshire locations. Please note, occasional evening or weekend attendance may be required to support community events, campaigns, and seasonal initiatives.
We are committed to equality, diversity, and inclusion, actively promoting diversity across all minority groups to create workplaces where everyone feels valued, respected, and empowered.
Operations Manager - Remote - Ely employer: Kin Collective Recruitment Ltd
Kin Collective is an exceptional employer, offering a meaningful opportunity to work with Ely Foodbank, a respected local charity dedicated to supporting individuals and families in East Cambridgeshire and Fenland. With a strong focus on community impact, employees benefit from a collaborative work culture that values compassion and inclusivity, alongside opportunities for personal and professional growth within a supportive team environment. This remote role allows for flexibility while ensuring that your contributions directly enhance the lives of those in need across the region.
Contact Details:
Kin Collective Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Remote - Ely
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or local community organisations. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for community work shine through. Share personal stories that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their mission and values, and think about how your skills can help them achieve their goals. We want to see you connect the dots!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Manager - Remote - Ely
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in coordinating teams and community services. We want to see how your skills align with the role of Foodbank Operations Manager, so don’t hold back!
Show Your Passion:Let your genuine passion for supporting people and community-focused work shine through in your application. We love seeing candidates who care about making a difference, so share any relevant experiences that showcase this.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for strong organisational skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kin Collective Recruitment Ltd
✨Know the Organisation Inside Out
Before your interview, take some time to research Ely Foodbank and its mission. Understand their services, community impact, and any recent initiatives. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your People Skills
As an Operations Manager, you'll be coordinating volunteers and engaging with the community. Prepare examples from your past experiences that highlight your ability to build relationships, manage teams, and handle diverse groups of people effectively.
✨Demonstrate Organisational Prowess
Given the role's focus on managing multiple priorities, come prepared with specific examples of how you've successfully organised tasks or projects in a busy environment. Highlight your experience with systems like Monday.com or similar tools to showcase your IT literacy.
✨Emphasise Your Passion for Community Work
Ely Foodbank is all about making a difference in the community. Be ready to discuss why community-focused work matters to you and how your values align with theirs. Share any relevant volunteer experiences or initiatives you've been involved in to illustrate your commitment.
