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For Companies At a Glance
- Tasks: Be the first point of contact for self-pay patient enquiries and convert them into appointments.
- Company: Join KIMS Hospital, the largest independent hospital in Kent, known for exceptional care.
- Benefits: Enjoy competitive salary, 33 days leave, private health insurance, and discounts.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: GCSEs in Maths and English, plus experience in customer service or sales.
The predicted salary is between 15300 - 15300 £ per year.
Location: KIMS Hospital Maidstone
Contract: Part Time – 22.5 Hours Per Week, Permanent
Salary: £15,300 per annum
Are you a strong team player and passionate about delivering exceptional customer service and looking to work in a patient-focused environment? KIMS Hospital, the largest independent hospital in Kent, is looking for a Sales Advisor to join our dedicated team. As a Sales Advisor, you will be the first point of contact for all self-pay patient enquiries. You’ll play a vital role in converting enquiries into appointments, providing clear information on services, specialists, and pricing, and ensuring a seamless experience from the first point of contact through to booking. Working hours are Monday to Friday and 1 weekend in 8.
Key Responsibilities
- Act as the first point of contact for all enquiries from prospective self-pay patients by telephone and email.
- Provide clear, accurate information regarding services, specialists, fees, and payment options.
- Create and issue written and verbal quotations for self-pay treatments and procedures.
- Follow up on leads promptly, maintaining ownership of the enquiry and ensuring timely resolution.
- Liaise with consultants’ secretaries and internal teams to gather all relevant information for bookings and quotations.
About You
Essential Criteria
- General education to GCSE level or equivalent, including Maths & English.
- Experience in a customer service or sales role, with a proven ability to convert enquiries into bookings.
- Outstanding communication skills – both written and verbal – with an impeccable telephone manner.
- Competent IT user with fast and accurate keyboard skills.
- Strong organisational and time-management abilities with attention to detail.
Desirable Criteria
- Experience working within a healthcare setting.
- NVQ Level 2 in Customer Service, Administration, or equivalent.
- Knowledge of private healthcare and radiology services.
Benefits
- Competitive salary
- 33 days annual leave (including bank holidays) plus your birthday off
- Free secure staff parking
- Private health insurance
- Life assurance
- Company pension scheme
- Up to 40% discount on selected KIMS Hospital services
- Employee Assistance Programme
- Retail discounts and cashback offers
- Discounted gym membership
- Annual flu vaccination
- Free eye tests
How To Apply
If you’re excited by this opportunity and have the skills and experience we’re looking for, apply online today to become part of the team delivering exceptional care at KIMS Hospital.
Contact: Call us on 01622 237634 Email recruitment@kims.org.uk
Please note that all offers of employment are subject to eligibility to work in the UK and a satisfactory DBS check.
Sales Advisor - Part Time employer: KIMS Hospital
Contact Detail:
KIMS Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Get to know the company! Research KIMS Hospital and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it’s crucial to sound confident and friendly. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Follow up on your applications! If you’ve applied through our website, don’t hesitate to reach out. A quick call or email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Be prepared for the interview! Think about how your previous customer service experience can translate into the role of a Sales Advisor. Have examples ready that demonstrate your ability to convert enquiries into bookings.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you're passionate about delivering exceptional customer service. Share any experiences that highlight your commitment to helping others, especially in a healthcare setting.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is clear and to the point. Use bullet points if necessary to highlight your skills and experiences that match the job description.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific responsibilities from the job description and how your past experiences align with them. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple!
How to prepare for a job interview at KIMS Hospital
✨Know Your Stuff
Before the interview, make sure you’re familiar with KIMS Hospital and its services. Brush up on common questions about self-pay options and be ready to discuss how you can help convert enquiries into bookings.
✨Show Off Your Communication Skills
Since this role requires outstanding communication, practice your verbal and written skills. Think of examples from your past experiences where you successfully handled customer queries or turned a lead into a sale.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you’re proactive and genuinely interested in the role, plus it helps you gather important information about the team and work environment.
✨Follow Up
After the interview, don’t forget to send a thank-you email. It’s a great way to reiterate your interest in the position and leave a positive impression. Mention something specific from the interview to make it personal!