Patient Services Coordinator - Front Desk & Admin
Patient Services Coordinator - Front Desk & Admin

Patient Services Coordinator - Front Desk & Admin

Part-Time 25000 - 25000 £ / year (est.) No home office possible
KIMS Hospital

At a Glance

  • Tasks: Manage patient records, answer calls, and support the Front of House team.
  • Company: KIMS Hospital in Maidstone, dedicated to excellent patient care.
  • Benefits: Earn £12.71 per hour, enjoy 33 days leave, private health insurance, and service discounts.
  • Other info: Part-time role with a supportive team and growth opportunities.
  • Why this job: Enhance patient experience while gaining valuable healthcare administration skills.
  • Qualifications: GCSE qualifications and prior healthcare experience preferred.

The predicted salary is between 25000 - 25000 £ per year.

KIMS Hospital in Maidstone is hiring a part-time Customer Service Administrator. In this role, you will deliver excellent customer service by managing patient records, answering calls, and supporting the Front of House team.

Ideal candidates should have GCSE qualifications and experience in healthcare.

Competitive salary at £12.71 per hour, along with benefits such as:

  • 33 days annual leave
  • Private health insurance
  • Discounts on services

If you're committed to enhancing patient experience, apply today!

Patient Services Coordinator - Front Desk & Admin employer: KIMS Hospital

KIMS Hospital in Maidstone is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive pay, generous annual leave, and comprehensive benefits including private health insurance, we are dedicated to fostering a rewarding environment for our staff who are passionate about enhancing patient experiences.
KIMS Hospital

Contact Detail:

KIMS Hospital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Coordinator - Front Desk & Admin

✨Tip Number 1

Make sure to research KIMS Hospital and understand their values. When you know what they stand for, you can tailor your conversation during interviews to show how you fit right in with their mission of enhancing patient experience.

✨Tip Number 2

Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want you to shine when discussing these during your interview.

✨Tip Number 3

Network with current or former employees of KIMS Hospital if you can. They can provide insider tips on the interview process and what the team is really like. Plus, it shows your genuine interest in the role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are committed to making a difference in patient care.

We think you need these skills to ace Patient Services Coordinator - Front Desk & Admin

Customer Service
Patient Record Management
Telephone Communication
Front of House Support
Healthcare Experience
GCSE Qualifications
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in healthcare and customer service. We want to see how your skills align with the role of a Patient Services Coordinator, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing patient experience and how your background makes you a perfect fit for our team at KIMS Hospital.

Showcase Your Communication Skills: As a Customer Service Administrator, strong communication is key. In your application, highlight any experiences where you’ve successfully managed calls or interacted with patients, as this will demonstrate your ability to excel in the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at KIMS Hospital

✨Know Your Stuff

Before the interview, make sure you understand KIMS Hospital's values and how they relate to patient care. Brush up on your knowledge of healthcare practices and be ready to discuss how your experience aligns with their mission.

✨Showcase Your Customer Service Skills

Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you went above and beyond for a patient or customer. Highlight your communication skills and ability to handle difficult situations with grace.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you take the opportunity seriously and respect the environment you'll be working in.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.

Patient Services Coordinator - Front Desk & Admin
KIMS Hospital

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