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- Tasks: Manage patient records, answer calls, and support the Front of House team.
- Company: KIMS Hospital in Maidstone, dedicated to excellent patient care.
- Benefits: Earn £12.71 per hour, enjoy 33 days leave, private health insurance, and service discounts.
- Other info: Part-time role with opportunities for personal growth in healthcare.
- Why this job: Enhance patient experience while working in a supportive healthcare environment.
- Qualifications: GCSE qualifications and prior healthcare experience preferred.
The predicted salary is between 25000 - 25000 £ per year.
KIMS Hospital in Maidstone is hiring a part-time Customer Service Administrator. In this role, you will deliver excellent customer service by managing patient records, answering calls, and supporting the Front of House team.
Ideal candidates should have GCSE qualifications and experience in healthcare.
Competitive salary at £12.71 per hour, along with benefits such as:
- 33 days annual leave
- Private health insurance
- Discounts on services
If you're committed to enhancing patient experience, apply today!
Patient Services Coordinator - Front Desk & Admin in London employer: KIMS Hospital
Contact Detail:
KIMS Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Coordinator - Front Desk & Admin in London
✨Tip Number 1
Make sure to research KIMS Hospital and understand their values. When you know what they stand for, you can tailor your conversation during interviews to show how you fit right in with their mission of enhancing patient experience.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want you to shine when it comes to showcasing your abilities!
✨Tip Number 3
Network with current or former employees of KIMS Hospital. They can provide insider tips on the interview process and what the team is really like. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are committed to making a difference in patient care.
We think you need these skills to ace Patient Services Coordinator - Front Desk & Admin in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in healthcare and customer service. We want to see how your skills match the role of a Patient Services Coordinator, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing patient experience and how your background makes you a perfect fit for our team at KIMS Hospital.
Showcase Your Communication Skills: As a Customer Service Administrator, strong communication is key. In your application, highlight any experience you have in managing calls or interacting with patients, as this will show us you’re ready for the front desk!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at KIMS Hospital
✨Know Your Stuff
Make sure you’re familiar with KIMS Hospital and its services. Brush up on their patient care philosophy and any recent news about the hospital. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service, especially in a healthcare setting. Think of specific situations where you resolved issues or improved patient satisfaction, as this will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions related to managing patient records and handling calls. Practise your responses to questions like 'How would you handle a difficult patient?' or 'What steps do you take to ensure accuracy in record-keeping?' This will help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the organisation, which is crucial in a front desk position where you’ll be the first point of contact for patients.