At a Glance
- Tasks: Be the friendly face for self-pay patient enquiries and convert them into appointments.
- Company: Join a supportive team dedicated to providing excellent patient care.
- Benefits: Enjoy a full-time role with a Monday to Friday schedule and occasional weekends.
- Other info: Opportunity to grow in a dynamic healthcare environment.
- Why this job: Make a real difference by helping patients access the services they need.
- Qualifications: GCSE level education, including Maths, and great communication skills.
The predicted salary is between 30000 - 40000 € per year.
As a Sales Advisor, you will be the first point of contact for all self‑pay patient enquiries. You’ll play a vital role in converting enquiries into appointments, providing clear information on services, specialists and pricing, and ensuring a seamless experience from the first point of contact through to booking. Working hours are Monday to Friday and one weekend in eight.
Key Responsibilities
- Act as the first point of contact for all enquiries from prospective self‑pay patients by telephone and email.
- Provide clear, accurate information regarding services, specialists, fees and payment options.
- Create and issue written and verbal quotations for self‑pay treatments and procedures.
- Follow up on leads promptly, maintaining ownership of the enquiry and ensuring timely resolution.
- Liaise with consultants’ secretaries and internal teams to gather all relevant information for bookings and quotations.
Essential Criteria
- General education to GCSE level or equivalent, including Maths.
Sales Advisor - Full Time in Kent employer: KIMS Hospital
Join a dynamic and supportive team as a Sales Advisor, where your contributions directly impact the patient experience. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities. Located in a vibrant area, we offer competitive benefits and a work-life balance that includes Monday to Friday hours with one weekend shift every eight weeks, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Full Time in Kent
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the services, specialists, and pricing so you can confidently answer questions during interviews. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! As a Sales Advisor, you'll be chatting with potential patients all day. Try role-playing with a friend or family member to get comfortable with explaining services and handling enquiries.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Sales Advisor - Full Time in Kent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We want to see that you’re excited about the role and ready to make a difference for our self-pay patients.
Be Clear and Concise:Make sure your application is easy to read. Use straightforward language and get straight to the point. We appreciate clarity, especially since you'll be providing clear information to our patients!
Highlight Relevant Experience:If you've got experience in customer service or sales, don’t hold back! Share specific examples of how you've successfully handled enquiries or converted leads in the past. We love to see what you can bring to the table.
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail, which is super important in this role. Apply through our website to make it official!
How to prepare for a job interview at KIMS Hospital
✨Know Your Stuff
Make sure you’re familiar with the services and pricing offered by the company. Brush up on common questions self-pay patients might ask, so you can provide clear and accurate information during the interview.
✨Practice Your Communication Skills
As a Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to role-play common scenarios with a friend to get comfortable with handling enquiries and providing quotations.
✨Show Enthusiasm for Customer Service
Demonstrate your passion for helping others. Share examples from your past experiences where you’ve gone above and beyond for customers. This will show that you understand the importance of a seamless experience for prospective patients.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training processes, or how success is measured in the role. This shows your genuine interest in the position and the company.
