At a Glance
- Tasks: Be the friendly face for guests, providing personalised recommendations and handling requests.
- Company: Kimpton Clocktower Hotel, known for its warm and welcoming atmosphere.
- Benefits: Flexible shifts, competitive pay, and a chance to create memorable guest experiences.
- Other info: Perfect for those seeking flexible hours and a dynamic work environment.
- Why this job: Join a vibrant team and make every guest's stay unforgettable with your local insights.
- Qualifications: Experience in concierge or reception roles is a plus; a passion for hospitality is essential.
The predicted salary is between 24300 - 29700 £ per year.
Kimpton Clocktower Hotel in Manchester is seeking a warm, authentic Concierge to be the first contact for guests, delivering a highly personal stay.
You’ll offer local dining and entertainment tips, handle guest requests with a smile, and work with our hotel team to create memorable experiences.
Availability for weekend shifts and prior concierge or reception experience are advantageous.
Guest Experience Concierge | Flexible Shifts & Local Insider in Manchester employer: Kimpton
At Kimpton Clocktower, we pride ourselves on fostering a vibrant and inclusive work culture that values individuality and heartfelt connections. As a Bar Team Leader, you'll enjoy competitive pay, extensive training, and opportunities for career progression within one of the world's leading hotel companies, all while working in the lively atmosphere of Manchester. With benefits like generous holiday allowances, financial wellbeing support, and discounts across our global network, we ensure our team members feel valued and empowered to create unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Concierge | Flexible Shifts & Local Insider in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kimpton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kimpton
Don't be shy about reaching out to Kimpton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Concierge | Flexible Shifts & Local Insider in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kimpton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kimpton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
