Waiting Staff -

Waiting Staff -

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
  • Company: Join the vibrant Kimpton Charlotte Square Hotel team in Edinburgh.
  • Benefits: Earn £12.60 per hour, enjoy paid holidays, and access amazing perks.
  • Why this job: Be yourself, connect with guests, and thrive in a supportive environment.
  • Qualifications: Experience in hospitality and a warm, can-do attitude are essential.
  • Other info: Join a company recognised as one of Fortune's '100 best companies to work for'!

Waiting Staff -A fantastic opportunity forWaiting Staffto join us atKimpton Charlotte Squareon a30-hour per week contract! You will earn13.20 per hour- equal to20,592.00 salary , plus service charge!Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!What\’s in it for you as our Waiting Staff: Becoming part of the IHG Hotels & Resorts family, one of the world\’s leading hotel companies -which means global opportunities .Complimentary stay for you+1 in our Hotel upon successful completion of probation , generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choiceWagestream- a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.Meals whilst on duty28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)Enhanced Family Leave(you can ask more details at the interview).Mental Health First Aiders on Duty and access to Employee Assistance Programs.Taxi subsidy for shifts starting/ending between 23:00-06:00.We provide every employee company sick pay and life insuranceAmazing discounts for our hotels and restaurants around the worldDiscounts from over 15,000 stores – all the way from retail to cinemaDon\’t forget, bring your friends and take part in our generous \’Refer a Friend\’ programme!As a Waiting Staff, your main duties and responsibilities will be be serving our guests food and beverages with a positive attitude, dealing with customer queries or complaints and working alongside our kitchen team to ensure timely delivery of orders. To succeed as a Waiting Staff, you will need: Experience working within a Restaurant, Bar or Hotel as a Server, Waiter/Waitress, Barista, Bartender or HostDrive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.A warm and authentic personality, with a can-do attitude and commitment to service.Overall, you will be willing to work within our team to embrace our service and delight our guests!AtIHG , we believe there\’s Room for You:Room to Grow(providing career development and learning opportunities),Room to Belong(fostering an inclusive environment where diverse employees can be their authentic selves), andRoom to Make a Difference(empowering employees to have an impact on the guest experience and the business). AtKimpton , our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it\’s why you\’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests! Our passion is YOU…come as you are! Here, you will have space to: Be yourself -bringing the real you to work, with your unique personality we want you to be who you are!Lead yourself -we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!Make it count -you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality , apply today to join us as aWaiting Staff! You must meet the legal requirements to work in the UK.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.

Waiting Staff - employer: Kimpton Hotels & Restaurants

At Kimpton Charlotte Square Hotel, we pride ourselves on being an exceptional employer that values authenticity and individuality. Our vibrant work culture fosters heartfelt connections, offering extensive training and career progression opportunities, alongside competitive benefits such as guaranteed hours, paid overtime, and generous discounts. Join us in a stunning Edinburgh location where you can truly be yourself while creating memorable experiences for our guests.
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Contact Detail:

Kimpton Hotels & Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiting Staff -

✨Tip Number 1

Get to know the company! Before your interview, check out Kimpton Charlotte Square's vibe on social media. This will help you connect with their culture and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Waiter/Waitress, you'll be all about those heartfelt human connections. Role-play with a friend or family member to get comfortable handling customer queries and complaints with a positive attitude.

✨Tip Number 3

Show off your personality! When you apply through our website, let your unique self shine through. Share a fun story or experience that highlights your warm and authentic nature – it’ll make you stand out!

✨Tip Number 4

Be ready to demonstrate your teamwork skills! During interviews, be prepared to discuss how you've worked with others in busy environments. Kimpton values collaboration, so share examples of how you’ve contributed to a team’s success.

We think you need these skills to ace Waiting Staff -

Customer Service Skills
Positive Attitude
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail
Creativity
Adaptability
Experience in Hospitality
Ability to Handle Customer Queries
Warm Personality
Commitment to Service

Some tips for your application 🫡

Be Authentic: When you're writing your application, let your true self shine through! We want to see your unique personality and how it aligns with our values at Kimpton. Don't be afraid to show us who you are!

Tailor Your Application: Make sure to customise your application for the Waiter/Waitress role. Highlight any relevant experience in restaurants, bars, or hotels, and share specific examples of how you've created memorable experiences for guests.

Show Your Passion for Service: We love candidates who are genuinely passionate about providing excellent service. In your application, mention any instances where you've gone above and beyond for customers, as this will resonate with our commitment to heartfelt human connections.

Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to receive your application and get you started on your journey with the Kimpton family. We can’t wait to hear from you!

How to prepare for a job interview at Kimpton Hotels & Restaurants

✨Show Your Authentic Self

Embrace your unique personality during the interview. The Kimpton Charlotte Square Hotel values authenticity, so don’t be afraid to let your true self shine through. Share personal stories that highlight your warmth and commitment to service.

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes confidently will impress your interviewers and show that you’re genuinely interested in providing a great experience for guests.

✨Demonstrate Team Spirit

Since teamwork is crucial in this role, prepare examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support your colleagues and contribute to a positive work environment.

✨Prepare for Customer Scenarios

Think about potential customer queries or complaints you might face as a Waiter/Waitress. Prepare responses that showcase your problem-solving skills and your commitment to ensuring guest satisfaction, which is key to the Kimpton ethos.

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