Spa Receptionist - We are looking for a Full Time authentic and driven Part Time Spa Receptionist to join us at Kimpton Blythswood Square Hotel be the ultimate host , confidently leading yourself and making creative decisions that elevate every interaction; and spark joy , using every tool available to craft meaningful and memorable experiences. What do you need to be a Spa Receptionist? Well, your main duties and responsibilities will be... Guest interactions: you will ensure all guests are welcomed to the Spa in a 5* manner, educate guests on our offerings and discuss all options with them. Managing bookings: you will manage bookings and take any bookings from guests either in person or via the phone, you will talk guests through our Spa journey and guide them on their experience. Promoting our products: you will promote and up-sell our treatments and large range of products available, recommending products based on your knowledge gained through your interaction with the guest. So, we are looking for someone who has... Availability to work 16 hours per week across a variety of shifts. Previous experience as a Spa Receptionist within either a destination Spa or within a Hotel Spa is desirable, or general Hospitality experience ready to try a new role An interest in Spa and Wellness area, it would be great if this was something you were passionate about and had existing knowledge regarding. Previous experience using diary-based systems is desirable. High levels of communication, you will be communicating with guests and other departments daily. Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. A warm and authentic personality, with a can-do attitude and commitment to service. Overall, you will be willing to work within our team to embrace our service and delight our guests! Joining the Kimpton family isn't just about providing our guests with excellent service, we also have secured a spot in Fortune's '100 best companies to work for' 7 times since 2009, and it is no surprises why ! We can offer you... Financial security - 13.16 per hour ( 27,372.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks - worldwide discounted room rates and discounted F
Spa Receptionist - employer: Kimpton Hotels & Restaurants
At Kimpton Clocktower Hotel, we pride ourselves on being a vibrant and inclusive workplace that celebrates individuality and creativity. As a Guest Services Manager, you'll not only lead a passionate team in delivering exceptional guest experiences but also benefit from our extensive career growth opportunities, generous perks, and a supportive work culture that prioritises employee wellbeing. Join us in Manchester, where your unique personality will shine, and together, we'll create unforgettable moments for our guests.
Contact Details:
Kimpton Hotels & Restaurants Recruitment Team
