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- Tasks: Coordinate meetings and events, manage bookings, and build client relationships.
- Company: Join Kimpton Clocktower, a contemporary luxury hotel focused on heartfelt human connections.
- Benefits: Enjoy global opportunities, extensive training, 28-33 days holiday, and discounts at hotels and stores.
- Why this job: Be part of a unique culture that values individuality and creativity while making memorable experiences.
- Qualifications: Experience in Reservations, Groups, Meetings & Events is preferred but not mandatory.
- Other info: Flexible working hours with a taxi subsidy for late shifts and a financial wellbeing app.
The predicted salary is between 23000 - 31000 £ per year.
A fantastic opportunity for a Meetings & Events Coordinator to join us at Kimpton Clocktower on a Full-Time contract! You will earn a salary of 27,991.22, plus on target bonus of 10% of annual base salary.
At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests.
Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. Working at Kimpton is not just about working; we value personality, individuality, creativity, doing right, continually improving, focus and passion.
Here, you will have space to:
- Be yourself - bringing the real you to work, with your unique personality.
- Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections.
- Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
We are looking for a Meetings & Events Coordinator who will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue. You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.
Given the nature of this role, it’s important that you have some Reservations, Groups, Meetings & Events experience. Whether you have previously worked in a hotel or destination venues, or in a Sales administration role, this may be the role for you.
To succeed as a Meetings & Events Coordinator, you will need:
- To ensure enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible.
- To accurately input all enquiries into Sales and Catering system.
- To compile accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, providing updates as required.
- To actively work as part of a team to achieve the department objectives and budget.
- To actively consider prevention, recovery and investigation of any complaints.
- To liaise with clients to ensure that accurate details for each event & reservation are obtained.
- To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
- To establish client requirements and identify how the hotel can facilitate their needs.
- To respond to all M&E enquiries in-line with company standard.
Our Meetings & Events Coordinator enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Taxi subsidy for shifts starting/ending between 23:00-06:00.
- Meals whilst on duty.
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Company sick pay and life insurance.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores - all the way from retail to cinema.
- Generous 'Refer a Friend' programme.
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Meetings & Events Coordinator! You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.
Meetings & Events Coordinator - Manchester employer: Kimpton Hotels & Restaurants
Contact Detail:
Kimpton Hotels & Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Coordinator - Manchester
✨Tip Number 1
Familiarise yourself with Kimpton Clocktower's unique culture and values. Understanding their emphasis on heartfelt human connections will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of Kimpton Clocktower. Engaging with them can provide valuable insights into the role and the company culture, which you can leverage to tailor your conversations and demonstrate your genuine interest.
✨Tip Number 3
Prepare specific examples from your past experience that highlight your skills in managing events and client relationships. Being ready to discuss these scenarios will show your capability and confidence in handling the responsibilities of the Meetings & Events Coordinator role.
✨Tip Number 4
Stay updated on industry trends and best practices in event management. This knowledge can help you engage in meaningful conversations during interviews, demonstrating your commitment to continuous improvement and your passion for the role.
We think you need these skills to ace Meetings & Events Coordinator - Manchester
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Meetings & Events Coordinator position. Understand the key responsibilities and required skills, such as experience in Reservations, Groups, Meetings & Events.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise any previous work in event coordination, customer service, or sales administration, and showcase your ability to build strong client relationships.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to work at Kimpton Clocktower specifically, and how your values align with their mission of creating heartfelt human connections.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at Kimpton Hotels & Restaurants
✨Show Your Personality
Kimpton values individuality and personality, so don't be afraid to let your true self shine during the interview. Share personal anecdotes that reflect your character and how you connect with others.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in reservations, groups, meetings, or events. Highlight specific examples where you've successfully managed enquiries or built strong client relationships.
✨Understand the Company Culture
Familiarise yourself with Kimpton's mission of creating heartfelt human connections. Be ready to explain how you can contribute to this culture and provide personalised experiences for guests.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can fit into their team and contribute to their objectives.
