Front Office Porter - in Edinburgh

A fantastic opportunity for a Front Office Porter to join our team at Kimpton Charlotte Square! You will earn £12.60 per hour - equal to £26,208.00 salary. A UK driving license is essential for this role.

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area, experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa.

What’s in it for you as our Front Office Porter:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities.
• Complimentary stay for you in our Hotel upon successful completion of probation.
• Generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Meals whilst on duty.
• 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
• Enhanced Family Leave (details available at the interview).
• Mental Health First Aiders on Duty and access to Employee Assistance Programs.
• Taxi subsidy for shifts starting/ending between 23:00-06:00.
• Company sick pay and life insurance.
• Amazing discounts for our hotels and restaurants around the world.
• Discounts from over 15,000 stores - all the way from retail to cinema.
• Generous 'Refer a Friend' programme.

Your main duties and responsibilities:

• Providing guests with assistance in entering our Hotel, greeting them as they come and welcoming them with a friendly approach.
• Supporting Concierge in moving luggage to rooms, communicating with the wider Front Office team to coordinate your approach.

To succeed as a Front Office Porter, you will need:

• Experience working as a Luggage Porter, Door Person, Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial.
• An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously.
• Drive to produce results, working together within the Kimpton family to provide our guests with extremely personal experiences and human connection.
• A warm and authentic personality, with a can-do attitude and commitment to service.

At IHG, we believe there’s Room for You: Room to Grow, Room to Belong, and Room to Make a Difference. At Kimpton, our shared mission is to make lives better through heartfelt human connections. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Front Office Porter! You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.