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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join the vibrant Kimpton Fitzroy London, known for its luxury and heartfelt hospitality.
- Benefits: Enjoy a competitive salary, 31 days holiday, and exclusive discounts on food and hotels.
- Other info: Opportunities for growth within a global hotel brand and a supportive work environment.
- Why this job: Be part of a unique culture that values creativity and personal connections with guests.
- Qualifications: Proven experience in hospitality management and a strong background in wine service.
The predicted salary is between 43000 - 43000 £ per year.
We are seeking a dynamic and experienced Restaurant Manager to lead and elevate our restaurant operation. This is a senior leadership role ideal for a passionate hospitality professional with a strong operational mindset and deep expertise in wine and beverage service.
Located in the heart of Kimpton Fitzroy London, Fitzs Russell Sq. features three opulent spaces with unique personalities. Fitzs Brasserie serves classic British dishes elevated from modern palates, and Fitzs Bar & Parlour is a glamorous drinking den and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Local foodies and intrepid travellers alike gather to create memorable tales. Join us to help create a London experience like no other!
As our Restaurant Manager, we will support you to:
- Be yourself - bringing the real you to work, with your unique personality.
- Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections.
- Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
As a Restaurant Manager at Fitzs Brasserie, you will play a key role in delivering outstanding hospitality. You will work collaboratively with the front-of-house and kitchen teams to ensure guests receive warm, attentive, and efficient service in a stylish and welcoming environment.
Key Responsibilities:
- Lead, motivate, and manage front-of-house staff to ensure exceptional service standards.
- Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction.
- Develop and maintain a positive team culture focused on collaboration, accountability, and excellence.
- Manage and enhance the restaurant's wine program, including selection, procurement, and inventory.
- Provide expert wine recommendations to guests and train staff in wine knowledge and pairing.
- Deputise for the Restaurant General Manager in their absence/days off.
- Ensure compliance with health, safety, and licensing regulations.
- Manage guest feedback professionally and resolve concerns promptly.
- Monitor financial performance, including cost control, budgeting, and revenue growth.
- Collaborate with the kitchen team to align food and wine offerings.
Requirements:
- Proven experience as a Restaurant Manager or in a senior hospitality leadership role.
- Strong sommelier background with advanced wine knowledge.
- WSET Level 3 (Diploma preferred) or equivalent qualification.
- Demonstrated leadership capability with excellent team management skills.
- Strong communication and organizational abilities.
- Commercial awareness with a results-driven approach.
- Passion for delivering outstanding guest service.
What We're Looking For:
- A hands-on leader who thrives in a fast-paced, luxury hospitality environment.
- Someone with a refined palate and enthusiasm for wine culture and education.
- A strategic thinker who can balance operational excellence with creativity.
We are part of the IHG Hotels & Resorts family, one of the world's leading hotel companies, with a portfolio of 21 brands worldwide - which means global opportunities! Our Restaurant Manager enjoys a range of benefits including:
- £43,000 per annum plus service charge and other great IHG perks!
- 31 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rata).
- Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts.
- Food and Beverage discounts at the Fitzs Bar & Parlour and Fitzs Brasserie.
- Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- Company sick pay and life insurance.
- Opportunities for personal growth and development.
Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues. We have been named the plushest pet-friendly hotel, because our heartfelt connection does not end with humans; it is extended to our furry friends.
Want to know more? Apply now as we would love to hear from you! You are always welcome here! We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. Please click apply now!
IHG has been recognised as a Best Employer 2025 in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Restaurant Manager in London employer: Kimpton Fitzroy London
Contact Detail:
Kimpton Fitzroy London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have a lead on your dream Restaurant Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your unique self shine through. Share your passion for wine and hospitality, and don’t be afraid to show how you can bring a personal touch to the guest experience.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various scenarios in the restaurant. Whether it’s managing staff or dealing with customer feedback, having clear examples ready will show you’re the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Kimpton Fitzroy London, so don’t miss out on your chance to join us!
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and wine in a way that feels authentic.
Tailor Your Experience: Make sure to highlight your relevant experience as a Restaurant Manager or in senior hospitality roles. We’re looking for someone with a strong operational mindset, so connect your past roles to the key responsibilities mentioned in the job description.
Be Specific About Your Skills: Don’t just list your skills; provide examples of how you’ve used them in previous roles. Whether it’s managing a team or enhancing a wine programme, we want to know how you’ve made an impact in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Kimpton Fitzroy London.
How to prepare for a job interview at Kimpton Fitzroy London
✨Know Your Wine
As a Restaurant Manager, having a strong sommelier background is crucial. Brush up on your wine knowledge and be prepared to discuss your favourite pairings or recent trends in the wine industry. This will not only showcase your expertise but also demonstrate your passion for enhancing guest experiences.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific challenges you faced and how you motivated your staff to deliver exceptional service. Highlighting your leadership capabilities will resonate well with the interviewers looking for a hands-on leader.
✨Understand the Brand
Familiarise yourself with Kimpton Fitzroy London's ethos and values. Be ready to discuss how you can contribute to their mission of creating heartfelt human connections. Showing that you align with their culture will set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's operations, team culture, and future goals. This not only shows your interest in the role but also gives you valuable insights into whether this is the right fit for you.