At a Glance
- Tasks: Lead a dynamic team, ensuring every guest has an unforgettable experience.
- Company: Join the luxury Kimpton Fitzroy London, part of IHG Hotels & Resorts.
- Benefits: Earn £16.10 per hour plus tips, with 28 days holiday and paid overtime.
- Why this job: Be at the heart of hospitality, creating memorable moments for guests.
- Qualifications: Experience in food & beverage service and a passion for guest satisfaction.
- Other info: Opportunities for growth within a global hotel brand.
The predicted salary is between 33400 - 33400 £ per year.
At Kimpton Fitzroy London, we are looking for a Restaurant Supervisor to join us in Fitzs Brasserie within our luxury hotel in Central London. Located in the heart of Kimpton Fitzroy London, Fitzs Russell Sq. features three opulent spaces with unique personalities. Fitzs Brasserie serves classic British dishes elevated from modern palates, and Fitzs Bar & Parlour is a glamorous drinking den and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Local foodies and intrepid travellers alike gather to create memorable tales. Join us to help create a London experience like no other!
What You’ll Do
- Take ownership of the guest journey, ensuring every visit is memorable
- Lead by example on the floor, supporting and developing team members
- Handle guest feedback and resolve issues with confidence and professionalism
- Manage shift duties including cashing up, stock control, and VIP hosting
- Ensure high standards of food safety, cleanliness, and compliance
- Promote upselling, offers, and key business drivers
About You
- Experience in a food & beverage service role
- A natural team leader with a passion for guest service
- Organised, reliable, and calm under pressure
- Flexible, positive, and eager to develop yourself and others
If you love hospitality and enjoy leading teams to success, we’d love to hear from you!
What’s In It For You
As Our Restaurant Supervisor, we are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 19 brands worldwide - which means global opportunities. Our Restaurant Supervisors enjoy a range of benefits including: £16.10 per hour (£33,488 per annum) plus Tronc, paid overtime and other great IHG perks! 28 days holiday each year, including
Brasserie Supervisor in London employer: Kimpton - Creating the Sustainable Building Environments of Tomorrow
Contact Detail:
Kimpton - Creating the Sustainable Building Environments of Tomorrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brasserie Supervisor in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your next role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories about your experiences and how you've made guests feel special. This is your chance to stand out from the crowd!
✨Tip Number 3
Be proactive! If you see a job you love, don’t just wait for a response. Follow up with a friendly email or call to express your enthusiasm. It shows you're serious and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It gives us a chance to see your commitment to joining our team at Kimpton Fitzroy London. Plus, it’s super easy and straightforward!
We think you need these skills to ace Brasserie Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for guest service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to fit the role of Brasserie Supervisor. Use keywords from the job description, like 'team leader' and 'guest journey', to show we’re looking for someone who truly understands what we need.
Highlight Your Leadership Skills: As a natural team leader, it’s important to showcase your ability to support and develop others. Include examples of how you've led teams in the past and how you’ve handled challenges with professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Kimpton - Creating the Sustainable Building Environments of Tomorrow
✨Know the Venue Inside Out
Before your interview, take some time to research Kimpton Fitzroy London and Fitzs Brasserie. Familiarise yourself with their menu, the atmosphere, and any recent news or events. This will show your genuine interest in the role and help you connect your experience to their unique offerings.
✨Showcase Your Leadership Skills
As a potential Restaurant Supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled guest feedback, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Guest Experience
Since the role focuses on enhancing the guest journey, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for guests, and how you would handle challenging situations while maintaining professionalism and calmness.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and the hotel's vision. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and career goals.
